Helpdesk Specialist (Eport Support)

  • location: Alpharetta, GA
  • type: Contract
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job description

Helpdesk Specialist (Eport Support)

job summary:
Requirements:

Must have good general customer service, phone, computer and technical support skills.

1+ years prior Technical Support/Helpdesk experience.

Internet savvy (knows how to delete cookies, etc.).

Must have the ability to work both independently and in a team environment.

Must have the ability to work in a fast paced, multitask environment is a must.

Must be able to demonstrate initiative, a strong work ethic and a positive attitude.

Responsibilities:

These specialists will serve as the front line support for ePort related phone calls and emails. (ePort is an Client product.) The specialist will also be required to work on departmental projects as needed.

The specialist may also be required to assist with compiling/tracking departmental metrics as needed.

 
location: Alpharetta, Georgia
job type: Contract
work hours: 8 to 5
education: Bachelors
 
responsibilities:
These specialists will serve as the front line support for ePort related phone calls and emails. (ePort is an Client product.) The specialist will also be required to work on departmental projects as needed.

The specialist may also be required to assist with compiling/tracking departmental metrics as needed.

 
qualifications:
1+ years prior Technical Support/Helpdesk experience.

 
skills: Must have good general customer service, phone, computer and technical support skills.

1+ years prior Technical Support/Helpdesk experience.

Internet savvy (knows how to delete cookies, etc.).

Must have the ability to work both independently and in a team environment.

Must have the ability to work in a fast paced, multitask environment is a must.

Must be able to demonstrate initiative, a strong work ethic and a positive attitude.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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