VIP Desktop Support

  • location: Los Angeles, CA
  • type: Contract
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job description

VIP Desktop Support

job summary:
Our client, a global provider of investment management services, is in need of a Desktop Support professional on a contract basis. The Desktop Support Analyst will assist VIP financial services end users and we are seeking candidates with experience with VIP level (white glove) support. The Desktop Support Analyst will assist investment support, hardware lifecycle upgrades, and business as usual support on a daily basis.

location: Los Angeles, California
job type: Contract
work hours: 9 to 5
education: No Degree Required
Job Description:

-Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

-Documents, maintains, upgrades or replaces hardware and software systems.

-Supports and maintains user account information including rights, security and systems groups.

-Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN connectivity, Operating Systems, and provides end users support for all LAN-based applications.

-Recommends and schedules repairs.

-Installs and configures workstations.

-Requires 4-6 years of experience.

Requires 4-6 years of senior level (VIP) Desktop Support experience. Financial industry experience is a plus.

skills: Windows 7/10 troubleshooting and support experience

LAN/WAN troubleshooting and support

Mobile device support

Experience with Remedy and/or ServiceNow

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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