GFCS Program Manager

  • location: Mountain View, CA
  • type: Contract
  • salary: $51.87 - $58.45 per hour
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job description

GFCS Program Manager

job summary:
Project Overview:

With the Google Access team, you?ll work on cross-product and cross-team initiatives, working closely with cross-functional team members to drive various projects forward to connect markets and communities.

As a Program Manager on Google Fiber Customer Support (GFCS) Program Management team, you will be responsible for structured and rigorous planning and execution for our team?s initiatives. You will apply exceptional leadership, organizational and communications skills to manage diverse and complex projects partnering across several functions such as installation operations, network deployment, market launch team, new product introduction, as well as various market leads across the nation. High quality launches, collaborative project teams, and happy stakeholders define success for this role.

If you like complex, challenging, and exciting work in a dynamic and fast-paced environment, this is the place for you!

 
location: Mountain View, California
job type: Contract
salary: $51.87 - 58.45 per hour
work hours: 9 to 6
education: Bachelors
 
responsibilities:
Project Overview:

With the Google Access team, you?ll work on cross-product and cross-team initiatives, working closely with cross-functional team members to drive various projects forward to connect markets and communities.

As a Program Manager on Google Fiber Customer Support (GFCS) Program Management team, you will be responsible for structured and rigorous planning and execution for our team?s initiatives. You will apply exceptional leadership, organizational and communications skills to manage diverse and complex projects partnering across several functions such as installation operations, network deployment, market launch team, new product introduction, as well as various market leads across the nation. High quality launches, collaborative project teams, and happy stakeholders define success for this role.

If you like complex, challenging, and exciting work in a dynamic and fast-paced environment, this is the place for you!

Overall Responsibilities:

  • Create project plans (scope, schedule, budget) and manage the project team?s execution, identify project stakeholders and manage their expectations through the project lifecycle.
  • Partner with cross-functional project leads / managers to coordinate planning and manage dependencies.
  • Manage project issues / risks, facilitate escalations when needed to senior management, publish regular project status, own other project communications (eg: newsletters).
  • Run project meetings, represent the project team in broader cross-functional / senior management meetings when needed.
  • Hold Google Fiber project team members accountable to deadlines and ensure high quality project deliverables.
  • Ensure launch readiness (eg: go/no-go decisions), coordinate post-launch monitoring, be a trusted advisor / expert for the project management team, contribute actively to improving project management practices.
 
qualifications:
  • BA/BS degree or equivalent practical experience
  • At least 4 years of experience managing projects and using project management tools
 
skills: Required Skills:

  • Success working in a cross-functional, fast-paced environment and managing complex initiatives
Nice to Have Skills:

  • Experience with the telecommunications and / or technology sector
  • Experience with new product introduction
  • Successful track record of documenting current state processes, and facilitating cross-functional process re-design sessions for improved efficiency, reduced costs, risk mitigation, etc

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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