Technical Writer

  • location: Research Triangle Park, NC
  • type: Contract
  • salary: $35 - $40 per hour
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job description

Technical Writer

job summary:
Responsibilities

  • Work with IT Operations (Desktop, Server and Network Teams) to obtain an understanding of products and the documentation requirements.
  • Document process workflows and update existing ones as needed.
  • Update and improve on existing documents as needed and work with subject matter experts to document new processes, work instructions, knowledge base articles or other documentation.
  • Edit technical specifications and requirements to improve quality and clarity of the documentation
  • Ensure technical information is well structured and flows well through documents
  • Determine any duplication and/or what documents can be combined.
  • Create user documentation for a variety of systems, including how-to guides and instruction manual for various audience comprehension
 
location: Remote, North Carolina
job type: Contract
salary: $35 - 40 per hour
work hours: 9 to 5
education: Associates
 
responsibilities:
Work with internal teams to obtain an understanding of products and the documentation requirements.

  • Document process workflows and update existing ones as needed.
  • Update and improve on existing documents as needed and work with subject matter experts to document new processes, work instructions, knowledge base articles or other documentation.
  • Edit technical specifications and requirements to improve quality and clarity of the documentation
  • Ensure technical information is well structured and flows well through documents
  • Determine any duplication and/or what documents can be combined.
  • Create user documentation for a variety of systems, including how-to guides and instruction manual for various audience comprehension
 
qualifications:
  • Understanding of IT Software & Technologies
  • MS Office Suite, with advanced Microsoft Word skills, including styles, multilevel lists, tables, indents, spacing, pagination, pictures, table of contents, etc.
  • Experience mapping processes using Visio or similar tools
  • Proficiency in image-capture software, such as SnagIt
 
skills: 1. Solid communication, interview, presentation, research, copywriting,

language, writing, and revision skills using MS Word

2. Marketing or sales experience, analytical skills, content management, and

experience with graphics design.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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