Network Activation Engineer

  • location: Plano, TX
  • type: Permanent
  • salary: $55,000 - $60,000 per year
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job description

Network Activation Engineer

job summary:
The Network Activation Engineer provides service activation, troubleshooting, and escalation support for advanced telecom and network related issues.

Note - this NAE position's primary responsibility will be focused on one specific customer. This customer requires a flexible schedule with activities spanning six time zones. There will be occasions when the NAE will need to come in early or stay late.

 
location: Plano, Texas
job type: Permanent
salary: $55,000 - 60,000 per year
work hours: 8 to 5
education: Bachelors
 
responsibilities:
Responsibilities

  • Primary activity involves activating new services for our customers

    • Perform router activations for new and existing customers
    • Perform firewall activations for new and existing customers
    • Perform circuit activations for new and existing customers
    • Activate new Masergy cloud services (VPRN, VPLS, IES, etc.)
  • Configure routers, firewalls, and NIDs using standard and non-standard templates
  • Conduct RFC tests on new circuits; test, turn up, and troubleshooting T1, E1, DS3, OC3, OC12 and high capacity Ethernet circuits
  • Perform routine circuit testing and acceptance in accordance with written standards


On-Call Rotation

Periodically, our customers need services activated when we have no available NAE. To accommodate these requests the on-call NAE will be utilized to activate services. These request can be after normal business hours, on the weekend, and occasionally on holidays. The on-call rotation last for one week and begins Monday at midnight CST. The on-call engineer will be provided additional compensation once they have completed their on-call shift. The on-call shifts are reported to the HR department once every two weeks.

 
qualifications:
Technical Qualifications

  • Minimum 5 years' experience working in LAN/WAN implementation or support role (Implementation/troubleshooting responsibilities include routers, switches, firewalls, and NIDs)
  • Advanced level knowledge of TCP/IP and UDP
  • Advanced level knowledge of routing protocols such as BGP, iBGP, and OSPF
  • Hands-on experience with Alcatel (Nokia) ESR, Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs, Silver Peak SD WAN, & Riverbed WAN optimization
  • Working knowledge of NAT, VRRP/HSRP, session-based firewalls, QOS, Layer 2 VPLS, and MPLS network principles
  • Working knowledge of Linux operating system
  • Working knowledge of SD WAN concepts
  • Ability to script/program in PERL, Python, or Linux scripting highly desirable
 
skills:
  • minimum 5 years' experience working in LAN/WAN implementation or support role (Implementation/troubleshooting responsibilities include routers, switches, firewalls, and NIDs)
  • Advanced level knowledge of TCP/IP and UDP
  • Advanced level knowledge of routing protocols such as BGP, iBGP, and OSPF
  • Hands-on experience with Alcatel (Nokia) ESR, Cisco routers and switches, Fortinet firewalls, Overture and Adva NIDs, Silver Peak SD WAN, & Riverbed WAN optimization
  • Working knowledge of NAT, VRRP/HSRP, session-based firewalls, QOS, Layer 2 VPLS, and MPLS network principles
  • Working knowledge of Linux operating system
  • Working knowledge of SD WAN concepts
  • Ability to script/program in PERL, Python, or Linux scripting highly desirable

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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