Systems Support Analyst

  • location: Charlotte, NC
  • type: Contract
  • salary: $35.83 - $40.31 per hour
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job description

Systems Support Analyst

job summary:
Provides leadership to technical systems support projects within a technology organization. Duties are varied and may include one or more of the following: participates in the development of technical support strategies and plans; acts as an internal consultant regarding use of tools and process re-engineering to improve delivery, support and governance process execution; provides technical expertise for technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; oversees the creation of diagnostic, simulation and other tools to maintain, troubleshoot and/or restore service or data to systems; leads support projects and migrations from development to production, upgrades, installations and/or configurations; leads efforts to troubleshoot network, hardware and software issues and coordinates resolution with users, vendors and internal service groups; assures quality, security and compliance requirements are met for supported areas; oversees creation of or updates to and testing of the business continuation plan; provides direction or guidance to less experienced staff.

 
location: Charlotte, North Carolina
job type: Contract
salary: $35.83 - 40.31 per hour
work hours: 8 to 5
education: Bachelors
 
responsibilities:
This person will working on BCP planning, analysis and coordination for a large project in a Teradata datawarehouse environment. In addition, this person will be responsible for completing analysis on operational level agreements and service level agreements for the same project.

 
qualifications:
This individual must be able to read Linux code for jobs executed in Autosys. In addition, this individual must be able to understand job dependencies, run times, etc. This individual must also have experience determine disk space requirements and complex BCP solutions.

 
skills: 7+ years systems support analysis experience.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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