Desktop Support Specialist

  • location: Wayne, PA
  • type: Contract
easy apply

job description

Desktop Support Specialist

job summary:
1. Performs and/or coordinates IT Equipment setup and breakdown activities-including cabling to prepare hardware for proper operation.

2. Inspects physical hardware for proper operation.

3. Coordinates physical equipment installation and repairs with 2nd party service provider as needed.

4. Ensures hardware is placed and operated in an environment that complies with the vendor standards for proper installation.

5. Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.

6. Resolves entry-level clients issues during installation of IT assets.

8. Coordinates the removal and transport of assets from client buildings to Tech Central warehouse facility.

9. Completes all Service Now requests that are designated in work queue.

  • Entry-level knowledge of the following desktop support practices and concepts: Microsoft Office Suite, Operating Systems and Products for Microsoft, Apple, and Mobile devices, Basic Network Security Knowledge, Lotus Notes, Outlook and Exchange knowledge, Microsoft Internet Explorer knowledge, Chrome, and FireFox.
  • Strong written and oral communication skills
  • Special Factors include:
- Ability to lift and carry 50 pounds.

- Weekday coverage: Mon - Fri, 6:00 AM to 7:00 PM.

- Requires travel between local buildings.

 
location: Wayne, Pennsylvania
job type: Contract
work hours: 9 to 5
education: Bachelors
 
responsibilities:
1. Performs and/or coordinates IT Equipment setup and breakdown activities-including cabling to prepare hardware for proper operation.

2. Inspects physical hardware for proper operation.

3. Coordinates physical equipment installation and repairs with 2nd party service provider as needed.

4. Ensures hardware is placed and operated in an environment that complies with the vendor standards for proper installation.

5. Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.

6. Resolves entry-level clients issues during installation of IT assets.

8. Coordinates the removal and transport of assets from client buildings to Tech Central warehouse facility.

9. Completes all Service Now requests that are designated in work queue.

  • Entry-level knowledge of the following desktop support practices and concepts: Microsoft Office Suite, Operating Systems and Products for Microsoft, Apple, and Mobile devices, Basic Network Security Knowledge, Lotus Notes, Outlook and Exchange knowledge, Microsoft Internet Explorer knowledge, Chrome, and FireFox.
  • Strong written and oral communication skills
  • Special Factors include:
- Ability to lift and carry 50 pounds.

- Weekday coverage: Mon - Fri, 6:00 AM to 7:00 PM.

- Requires travel between local buildings.

 
qualifications:
1. Performs and/or coordinates IT Equipment setup and breakdown activities-including cabling to prepare hardware for proper operation.

2. Inspects physical hardware for proper operation.

3. Coordinates physical equipment installation and repairs with 2nd party service provider as needed.

4. Ensures hardware is placed and operated in an environment that complies with the vendor standards for proper installation.

5. Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.

6. Resolves entry-level clients issues during installation of IT assets.

8. Coordinates the removal and transport of assets from client buildings to Tech Central warehouse facility.

9. Completes all Service Now requests that are designated in work queue.

  • Entry-level knowledge of the following desktop support practices and concepts: Microsoft Office Suite, Operating Systems and Products for Microsoft, Apple, and Mobile devices, Basic Network Security Knowledge, Lotus Notes, Outlook and Exchange knowledge, Microsoft Internet Explorer knowledge, Chrome, and FireFox.
  • Strong written and oral communication skills
  • Special Factors include:
- Ability to lift and carry 50 pounds.

- Weekday coverage: Mon - Fri, 6:00 AM to 7:00 PM.

- Requires travel between local buildings.

 
skills: 1. Performs and/or coordinates IT Equipment setup and breakdown activities-including cabling to prepare hardware for proper operation.

2. Inspects physical hardware for proper operation.

3. Coordinates physical equipment installation and repairs with 2nd party service provider as needed.

4. Ensures hardware is placed and operated in an environment that complies with the vendor standards for proper installation.

5. Completes all asset management of IT assets that are installed as well as stored in designated storage rooms.

6. Resolves entry-level clients issues during installation of IT assets.

8. Coordinates the removal and transport of assets from client buildings to Tech Central warehouse facility.

9. Completes all Service Now requests that are designated in work queue.

  • Entry-level knowledge of the following desktop support practices and concepts: Microsoft Office Suite, Operating Systems and Products for Microsoft, Apple, and Mobile devices, Basic Network Security Knowledge, Lotus Notes, Outlook and Exchange knowledge, Microsoft Internet Explorer knowledge, Chrome, and FireFox.
  • Strong written and oral communication skills
  • Special Factors include:
- Ability to lift and carry 50 pounds.

- Weekday coverage: Mon - Fri, 6:00 AM to 7:00 PM.

- Requires travel between local buildings.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    IT Program Manager

  • location: Wayne, PA
  • job type: Contract
  • salary: $70 - $75 per hour
  • date posted: 8/16/2018

    Office Coordinator

  • location: Wayne, PA
  • job type: Permanent
  • salary: $55,000 per year
  • date posted: 8/21/2018

    Receptionist

  • location: Wayne, PA
  • job type: Temp to Perm
  • salary: $12 - $16 per hour
  • date posted: 8/3/2018