Desktop Support Technician

  • location: Charlotte, NC
  • type: Contract
  • salary: $23 - $26 per hour
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job description

Desktop Support Technician

job summary:
Responsible for designing, configuring, installation, administration and supporting Microsoft Windows network servers and workstations and Windows remote clients with emphasis on security, performance and efficiency. Worked on operating system repair/updates/installations; Windows 10, Windows 7, Mac OS X. Worked hardware break-fix; mother boards, hard drives, laptop displays, complete system builds.

 
location: Charlotte, North Carolina
job type: Contract
salary: $23 - 26 per hour
work hours: 8 to 5
education: Bachelors
 
responsibilities:
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications

- Installing and imaging new computers and loading appropriate software for customers

- Installing local and network printers and other peripherals and configuration of same

- Migrating data and user profiles

- Documenting process and procedures related to technical field support activities

- Manage tasks without supervision, exceed schedule and service agreements, strong ability to write technical documentation that is easily understood by co-workers and customers

 
qualifications:
- Associate/Bachelor's degree in Science/Technology

- 3-5 years of related working experience

 
skills: - Domain controllers, DHCP server, file and print server, SQL Server and Exchange server

- Desktop Support and Security for Local and Remote users

- Develop and implement process for completion of software compliance project

- Troubleshoot and technical support of client/server systems

- Workstation software, hardware upgrades, updates and license management


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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