IT - Application/Deployment Support Specialist|2 Openings - Junior- 16948-1

  • location: Plano, TX
  • type: Contract
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job description

IT - Application/Deployment Support Specialist|2 Openings - Junior- 16948-1

job summary:
Description:

  • Perform post-sale, on-site technical support on software products.
  • Handle installations, upgrades, testing, and/or maintenance.
  • Provide guidance to clients on function, usage, and operation of products.
  • Possess excellent level of product knowledge.
  • Serve as liaisons between the organization and customers.
  • Convey customer feedback to technical design and engineering staff.
  • Recognized as expert in field, knowledgeable of emerging trends and industry practices.
  • Conducts the most complex and vital work critical to the organization.
  • Works without supervision.
  • Minimum Requirement of one to three years experience or equivalent education.
Must be flexible on shifts!

This is a Service Help Desk role - NOT a desktop/break fix role.

 
location: Plano, Texas
job type: Contract
work hours: 9 to 6
education: Bachelors
 
responsibilities:
Description:

  • Perform post-sale, on-site technical support on software products.
  • Handle installations, upgrades, testing, and/or maintenance.
  • Provide guidance to clients on function, usage, and operation of products.
  • Possess excellent level of product knowledge.
  • Serve as liaisons between the organization and customers.
  • Convey customer feedback to technical design and engineering staff.
  • Recognized as expert in field, knowledgeable of emerging trends and industry practices.
  • Conducts the most complex and vital work critical to the organization.
  • Works without supervision.
  • Minimum Requirement of one to three years experience or equivalent education.
Must be flexible on shifts!

This is a Service Help Desk role - NOT a desktop/break fix role.

 
qualifications:
Description:

  • Perform post-sale, on-site technical support on software products.
  • Handle installations, upgrades, testing, and/or maintenance.
  • Provide guidance to clients on function, usage, and operation of products.
  • Possess excellent level of product knowledge.
  • Serve as liaisons between the organization and customers.
  • Convey customer feedback to technical design and engineering staff.
  • Recognized as expert in field, knowledgeable of emerging trends and industry practices.
  • Conducts the most complex and vital work critical to the organization.
  • Works without supervision.
  • Minimum Requirement of one to three years experience or equivalent education.
Must be flexible on shifts!

This is a Service Help Desk role - NOT a desktop/break fix role.

 
skills: Description:

  • Perform post-sale, on-site technical support on software products.
  • Handle installations, upgrades, testing, and/or maintenance.
  • Provide guidance to clients on function, usage, and operation of products.
  • Possess excellent level of product knowledge.
  • Serve as liaisons between the organization and customers.
  • Convey customer feedback to technical design and engineering staff.
  • Recognized as expert in field, knowledgeable of emerging trends and industry practices.
  • Conducts the most complex and vital work critical to the organization.
  • Works without supervision.
  • Minimum Requirement of one to three years experience or equivalent education.
Must be flexible on shifts!

This is a Service Help Desk role - NOT a desktop/break fix role.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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