Network Engineer

  • location: Naperville, IL
  • type: Contract
  • salary: $36 - $39 per hour
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job description

Network Engineer

job summary:
Job Description:

Our client in the Western Suburbs of Chicago is looking to add a Network Engineer to their team.

 
location: Naperville, Illinois
job type: Contract
salary: $36 - 39 per hour
work hours: 8 to 5
education: Bachelors
 
responsibilities:
Responsibilities:

  • Demonstrated proficiency with any and all services and equipment types
  • Working with the Test and Turn up team, you will be installing new circuits in a production commercial services environment in accordance with the client's practices. You may be involved in improving and making recommendations to these practices.
  • Interact with customers in regards to products and services. Troubleshoot and resolve any issues according to the procedures provided.
  • Plan and carry out problem solving with technicians and vendors to ensure effective and efficient implementation of new trunk groups and augments to existing trunk groups.
  • Plan and work with team to implement new features, upgrades, hardware, and patches in the production environment with the knowledge of the circuit design, turn up, and test.
  • Provide accurate information in the database and know when to escalate issues efficiently.
  • Create and update work tickets in the database/ ticketing system.
  • Focus efforts so as to maintain service Mean Time to Repair (MTTR) within the client's territorial standards.
  • Act as a leader and give guidance to junior level teammates.
  • Other duties and responsibilities as assigned.
  • Make sure every action taken with internal and external customers are professional and courteous.
  • No off-hour or weekends.
 
qualifications:
Desired Skills:

  • Strong communication skills
  • Customer Service experience
  • Ciena CE-A Certification Required
 
skills: Required Skills:

  • 1-3 years of Ethernet implementation/ Networking experience
  • Cisco CCNA or Juniper's JNCIA certification are highly preferred
  • Carrier Ethernet fundamental knowledge required
  • Bachelor's Degree or equivalent

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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