Operations Technician

  • location: Broomfield, CO
  • type: Contract
  • salary: $18 - $20 per hour
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job description

Operations Technician

job summary:
Randstad Technologies is seeking an Operations Technician!

-Monitors network and customer facing resources for impairment and out of service conditions.

-Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.

-Efficiently and accurately manages customer initiated trouble tickets to resolution.

-Troubleshoots, manages and corrects customer service issues.

-Monitors the performance of the telecommunications networks, including usage, load patterns and system response.

Minimum Qualifications: H.S. Diploma or Equivalent, Customer service/Call center experience a plus, Strong organizational skills.

 
location: Broomfield, Colorado
job type: Contract
salary: $18 - 20 per hour
work hours: 8 to 5
education: High School
 
responsibilities:
Randstad Technologies is seeking an Operations Technician!

-Monitors network and customer facing resources for impairment and out of service conditions.

-Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.

-Efficiently and accurately manages customer initiated trouble tickets to resolution.

-Troubleshoots, manages and corrects customer service issues.

-Monitors the performance of the telecommunications networks, including usage, load patterns and system response.

Minimum Qualifications: H.S. Diploma or Equivalent, Customer service/Call center experience a plus, Strong organizational skills.

 
qualifications:
Randstad Technologies is seeking an Operations Technician!

-Monitors network and customer facing resources for impairment and out of service conditions.

-Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.

-Efficiently and accurately manages customer initiated trouble tickets to resolution.

-Troubleshoots, manages and corrects customer service issues.

-Monitors the performance of the telecommunications networks, including usage, load patterns and system response.

Minimum Qualifications: H.S. Diploma or Equivalent, Customer service/Call center experience a plus, Strong organizational skills.

 
skills: Randstad Technologies is seeking an Operations Technician!

-Monitors network and customer facing resources for impairment and out of service conditions.

-Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.

-Efficiently and accurately manages customer initiated trouble tickets to resolution.

-Troubleshoots, manages and corrects customer service issues.

-Monitors the performance of the telecommunications networks, including usage, load patterns and system response.

Minimum Qualifications: H.S. Diploma or Equivalent, Customer service/Call center experience a plus, Strong organizational skills.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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