Desktop Support Technician

  • location: Lynchburg, VA
  • type: Contract
  • salary: $19 - $20 per hour
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job description

Desktop Support Technician

job summary:
Randstad is looking for a Deskside Support Technician in Lynchburg, Va.

Full time; long term contract

Shift: M-F 8am-5pm

The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Under the supervision of the Service Delivery Manager, the technician is expected to follow established operational standards and must be completely focused on providing outstanding customer service to employees.

The technician should also be able to do the following:

1) Break-fix repairs, including ordering parts

2) Application software support

3) Peripheral Support

4) Malware and Virus repairs

5) Hardware and Software Configuration Changes

6) Application software installations and support

7) Engage vendors or technical resources for assistance

8) Document issue resolution

9) Apple iPhone Support

10) MUST BE A+ CERTIFIED, Needs Apple Macbook knowledge.

 
location: Lynchburg, Virginia
job type: Contract
salary: $19 - 20 per hour
work hours: 8 to 5
education: Associates
 
responsibilities:
The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets.

 
qualifications:
1) Break-fix repairs, including ordering parts 2) Application software support 3) Peripheral Support 4) Malware and Virus repairs 5) Hardware and Software Configuration Changes 6) Application software installations and support 7) Engage vendors or technical resources for assistance 8) Document issue resolution

 
skills: 1) Break-fix repairs, including ordering parts 2) Application software support 3) Peripheral Support 4) Malware and Virus repairs 5) Hardware and Software Configuration Changes 6) Application software installations and support 7) Engage vendors or technical resources for assistance 8) Document issue resolution


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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