Support Analyst

  • location: Redmond, WA
  • type: Contract
  • salary: $25 - $27 per hour
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job description

Support Analyst

job summary:
Support Analyst needed for Contract Opportunity with Randstad Technologies client in Redmond, WA

Job Description

We are looking for an experienced Support Analyst to join our team. An ideal candidate will have a wide range of IT knowledge and experience. In this role, you will support a game studio as part of the Operations team working on the franchise. If you are eager to strengthen your capabilities in a highly dynamic, very fast-paced environment, this is the job for you!

Responsibilities

·Works as a team member to assist with operations support.

·Troubleshoot and resolve a wide variety of break-fix issues or tasks including OS, Windows Update, Windows firewall, BIOS, and software issues.

·Tools and Monitoring

·SQL (Basic Understanding)

·IIS

·Load Balancing

·Virtualization

·SharePoint

·External File Transfer

·File Share Management

·UCS Management

·Storage and SAN Fabric Administration

·Backup Management

·Production Environment Support

·Azure - Basic Dev and Prod needs

·Occasional assistance with rack/stack/cable in the data center

Some other more general "production service" responsibilities:

·Participating in the design and development of new prod services

·Participating in resolution of prod incidents and problems

·Supporting prod service deployment activities

·Ensuring that all prod documentation and knowledge is up to date and properly utilized by peers and subordinates

Qualifications & Skills

·3-5 years of work-related experience

·Knowledge and experience with core Microsoft infrastructure (Active Directory, Group Policy, Windows, IIS, DHCP, WDS, WSUS, Hyper-V, Azure, DFS)

·Excellent communication and customer service skills

·Able to work independently.

·Excellent problem resolution and analytical skills

·Ability to learn quickly in fast-paced environment

·Able to lift 50lbs

Pluses

·Experience with LAMP

·Experience with UCS

·Experience with Linux

·Experience with PowerShell

·Experience with MDT and SCCM

·Experience with FTP

 
location: Redmond, Washington
job type: Contract
salary: $25 - 27 per hour
work hours: 9 to 5
education: High School
 
responsibilities:
Responsibilities

·Works as a team member to assist with operations support.

·Troubleshoot and resolve a wide variety of break-fix issues or tasks including OS, Windows Update, Windows firewall, BIOS, and software issues.

·Tools and Monitoring

·SQL (Basic Understanding)

·IIS

·Load Balancing

·Virtualization

·SharePoint

·External File Transfer

·File Share Management

·UCS Management

·Storage and SAN Fabric Administration

·Backup Management

·Production Environment Support

·Azure - Basic Dev and Prod needs

·Occasional assistance with rack/stack/cable in the data center

Some other more general "production service" responsibilities:

·Participating in the design and development of new prod services

·Participating in resolution of prod incidents and problems

·Supporting prod service deployment activities

·Ensuring that all prod documentation and knowledge is up to date and properly utilized by peers and subordinates

 
qualifications:
Qualifications & Skills

·3-5 years of work-related experience

·Knowledge and experience with core Microsoft infrastructure (Active Directory, Group Policy, Windows, IIS, DHCP, WDS, WSUS, Hyper-V, Azure, DFS)

·Excellent communication and customer service skills

·Able to work independently.

·Excellent problem resolution and analytical skills

·Ability to learn quickly in fast-paced environment

·Able to lift 50lbs

Pluses

·Experience with LAMP

·Experience with UCS

·Experience with Linux

·Experience with PowerShell

·Experience with MDT and SCCM

·Experience with FTP  
skills: Qualifications & Skills

·3-5 years of work-related experience

·Knowledge and experience with core Microsoft infrastructure (Active Directory, Group Policy, Windows, IIS, DHCP, WDS, WSUS, Hyper-V, Azure, DFS)

·Excellent communication and customer service skills

·Able to work independently.

·Excellent problem resolution and analytical skills

·Ability to learn quickly in fast-paced environment

·Able to lift 50lbs

Pluses

·Experience with LAMP

·Experience with UCS

·Experience with Linux

·Experience with PowerShell

·Experience with MDT and SCCM

·Experience with FTP
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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