Sr. Desktop Support Specialist

  • location: Independence, OH
  • type: Contract
  • salary: $20 - $30 per hour
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job description

Sr. Desktop Support Specialist

job summary:
The Support Technicial will be responsible for providing first, second, and third level information technology support.

 
location: Independence, Ohio
job type: Contract
salary: $20 - 30 per hour
work hours: 8 to 5
education: High School
 
responsibilities:
Tickets per day range from 20-60 and support about 250 employees

 
qualifications:
Required skills and experience include:

  • 5+ years of IT experience
  • 3+ yeas of Level II Support experience
  • Analytical/Troubleshooting skills
  • Remote, Phone and Desktop Support experience
  • Incident Managment
  • Clear Communication skills
  • Ability to work/excel in Team environment
 
skills: Technical Skills:

  • Windows XP/7/10
  • Active Directory and Exchange
  • LanDesk and PBX Administration experience preferred
  • PCI knowledge preferred

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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