Help Desk Analyst

  • location: Lansing, MI
  • type: Temp to Perm
  • salary: $18 - $21 per hour
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job description

Help Desk Analyst

job summary:
Our Lansing Client has a contract to hire opportunity for a Help Desk Analyst. This position is responsible for working with end users to diagnose and repair issues. This will include working with: hardware, software, and connectivity.

location: Lansing, Michigan
job type: Contract
salary: $18 - 21 per hour
work hours: 8 to 5
education: Bachelors
  • Provide technical support, software and hardware installation
  • Assist with login issues and password resets
  • Must be customer-focused individual with strong customer service skills.
  • Remotely access end user devices (laptops, desktops, mobile)

  • Associate degree in computer science field or related business field
  • Effective communication skills
  • Progression toward a minimum of one industry recognized Operating System or Hardware based technical certification
  • 3+ years experience working within an IT environment with business systems support
  • A+ certification preferred

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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