Change Management Senior

  • location: Carrollton, TX
  • type: Contract
  • salary: $50 - $60 per hour
easy apply

job description

Change Management Senior

job summary:
- Strong change management experience

- Knowledge of the secondary mortgage market

- Strong program management skills

- Strong Disaster Recovery management knowledge

- Ability to work with Quality Assurance, Legal, Compliance and external regulatory bodies to ensure infrastructure and application environments comply with quality controls

 
location: Carrollton, Texas
job type: Contract
salary: $50 - 60 per hour
work hours: 9 to 5
education: Bachelors
 
responsibilities:
Perform day to day operational support tasks in change management to verify if the changes are replicated in the Out of Region Disaster Recovery (OORDR) site

- Review change tickets to ensure compliance with change management process and OORDR replication requirements

- Follow up with change owners to make sure that all changes are replicated in OORDR site

- Attend quarterly Disaster Recovery site test representing the change management team

- Identify root cause of DR test issues due to changes not replicated in OORDR site

- Suggest change management process improvements to enable robust disaster recovery capability

- Attend Change Advisory Board (CAB) to assess changes

- Respond to change owner's inquiries about change tickets and replication of changes to OORDR site

- Participate in efforts to enhance the change management functionality in ServiceNow by writing requirements, conducting testing and updating documentation

- Assist the change management leadership in creating necessary reports from ServiceNow and other data sources

- Document processes and procedures as required

- Perform any other tasks assignment by the management

 
qualifications:
Working knowledge of ServiceNow change and release module

- Sound knowledge of the change management process, disaster recovery process and ITIL framework

- Strong interpersonal skills, conflict management, communication, analytical, problem solving and risk management

 
skills: - Strong change management experience

- Knowledge of the secondary mortgage market

- Strong program management skills

- Strong Disaster Recovery management knowledge

- Ability to work with Quality Assurance, Legal, Compliance and external regulatory bodies to ensure infrastructure and application environments comply with quality controls


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs


    Senior Splunk Engineer

  • location: Coppell, TX
  • job type: Temp to Perm
  • salary: $50 - $56 per hour
  • date posted: 8/30/2018

    Senior Cognos Engineer

  • location: Coppell, TX
  • job type: Temp to Perm
  • salary: $70 per hour
  • date posted: 8/30/2018