Delivery Manager

  • location: Chicago, IL
  • type: Contract
  • salary: $60 - $70 per hour
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job description

Delivery Manager

job summary:


Manage multiple client implementation projects of varying sizes and duration including large projects from an enterprise perspective that incorporates both the business and technical aspects of the project.

location: Chicago, Illinois
job type: Contract
salary: $60 - 70 per hour
work hours: 8am to 5pm
education: Bachelors
Primary duties may include, but are not limited to:

  • Applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems.
  • Create and manage project schedules and plans;
  • Develops resource, risk, quality, cost, and scope management plans;
  • Develops project approval matrix;
  • Coordinates requirements,
  • Coaches and mentors project team members

The successful candidate will have:

  • BA/BS in a related field
  • Minimum of 7 years professional project management experience required
  • Waterfall and Agile methodology experience strongly preferred
  • Experienced in managing customer expectations through change management process
  • Provide Impact analysis and results due to Client Change Requests or Customizations
  • Ability to understand and measure change impact to both process and technology
  • Experience with Healthcare Plans particularly around:

    • Member Management
    • Provider
    • Prior Authorization
    • Letters & Notifications to members and providers
    • Reporting - Performance and Compliance
  • Ideal Health Plan deployment experience across multiple locations.
  • Experience with claims processing and prior authorization processes.
  • Familiar with healthcare regulatory requirements
  • Familiar with SaaS model deployment processes and post deployment change management / configuration management

  • Able to manage multiple projects at one time.
  • Ability to engage client leadership at all levels and guide conversations
  • Attention to detail
  • Ability to mitigate risk

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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