CRM Business Analyst

  • location: Morrisville, NC
  • type: Contract
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job description

CRM Business Analyst

job summary:
Randstad Technologies is seeking a CRM Business Analyst who will function as a process leader responsible for driving the team and tasks necessary for requirement identification, gap analysis, data and reporting needs, identification and solution design of global business transformation process improvements, test planning and execution, end user training, and Organizational Change Management impact assessment within a Microsoft Dynamics environment.

Demonstrated proficiency in verbal and written communication and negotiation across a large scale, multi-national organization.

Required Skills/Qualifications

Minimum 5 years of experience in the following skills:

  • Facilitation and Documentation of business & system requirements
  • Solution Migration, Configuration, & Customization
  • Business Process Development, Modeling & Re-engineering, including but not limited to data analysis, logical models, source & target mapping, use cases, user stories, technical & functional specifications
  • Business Organizational Change Management experience to include: business analysis, system analysis, financial analysis, data analysis, risk analysis & mitigation planning, feasibility analysis, impact analysis, gap analysis and process improvements
  • Move to Production and Post Production Implementation support, including communications, end user training, defect resolution
 
location: Morrisville, North Carolina
job type: Contract
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Randstad Technologies is seeking a CRM Business Analyst who will function as a process leader responsible for driving the team and tasks necessary for requirement identification, gap analysis, data and reporting needs, identification and solution design of global business transformation process improvements, test planning and execution, end user training, and Organizational Change Management impact assessment within a Microsoft Dynamics environment.

Demonstrated proficiency in verbal and written communication and negotiation across a large scale, multi-national organization.

Required Skills/Qualifications

Minimum 5 years of experience in the following skills:

  • Facilitation and Documentation of business & system requirements
  • Solution Migration, Configuration, & Customization
  • Business Process Development, Modeling & Re-engineering, including but not limited to data analysis, logical models, source & target mapping, use cases, user stories, technical & functional specifications
  • Business Organizational Change Management experience to include: business analysis, system analysis, financial analysis, data analysis, risk analysis & mitigation planning, feasibility analysis, impact analysis, gap analysis and process improvements
  • Move to Production and Post Production Implementation support, including communications, end user training, defect resolution
 
qualifications:
Randstad Technologies is seeking a CRM Business Analyst who will function as a process leader responsible for driving the team and tasks necessary for requirement identification, gap analysis, data and reporting needs, identification and solution design of global business transformation process improvements, test planning and execution, end user training, and Organizational Change Management impact assessment within a Microsoft Dynamics environment.

Demonstrated proficiency in verbal and written communication and negotiation across a large scale, multi-national organization.

Required Skills/Qualifications

Minimum 5 years of experience in the following skills:

  • Facilitation and Documentation of business & system requirements
  • Solution Migration, Configuration, & Customization
  • Business Process Development, Modeling & Re-engineering, including but not limited to data analysis, logical models, source & target mapping, use cases, user stories, technical & functional specifications
  • Business Organizational Change Management experience to include: business analysis, system analysis, financial analysis, data analysis, risk analysis & mitigation planning, feasibility analysis, impact analysis, gap analysis and process improvements
  • Move to Production and Post Production Implementation support, including communications, end user training, defect resolution
 
skills: Randstad Technologies is seeking a CRM Business Analyst who will function as a process leader responsible for driving the team and tasks necessary for requirement identification, gap analysis, data and reporting needs, identification and solution design of global business transformation process improvements, test planning and execution, end user training, and Organizational Change Management impact assessment within a Microsoft Dynamics environment.

Demonstrated proficiency in verbal and written communication and negotiation across a large scale, multi-national organization.

Required Skills/Qualifications

Minimum 5 years of experience in the following skills:

  • Facilitation and Documentation of business & system requirements
  • Solution Migration, Configuration, & Customization
  • Business Process Development, Modeling & Re-engineering, including but not limited to data analysis, logical models, source & target mapping, use cases, user stories, technical & functional specifications
  • Business Organizational Change Management experience to include: business analysis, system analysis, financial analysis, data analysis, risk analysis & mitigation planning, feasibility analysis, impact analysis, gap analysis and process improvements
  • Move to Production and Post Production Implementation support, including communications, end user training, defect resolution

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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