Community Manager

  • location: Redmond, WA
  • type: Contract
  • salary: $20 - $26 per hour
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job description

Community Manager

job summary:
Community Manager needed for Contract Opportunity with Randstad Technologies client in Redmond, WA

Job Description

Our client is looking for a diehard FPS fan to join their community team and support their mission of driving engagement, excitement, and exceptional experiences for their players. The ideal candidate brings a longstanding love of FPSs and first-hand experience with the community, along with exceptional organizational and communication skills, to nurture and empower the Franchise community across all games, products, and platforms. The Community Coordinator will act as a front line liaison between the studio and their players, advocating for their needs while feeding their passion for the game.

This position requires a moderate amount of travel to support the community needs at industry expos, fan events, esports competitions, and more.

Qualified candidates should provide 3 to 5 writing samples demonstrating an ability to deliver information in a personable, fun, grammatically solid manner.

Responsibilities

  • Drive and support community engagement initiatives via in-game experiences, streams, events, and more
  • Promote open, transparent interaction and two-way dialog between the development team and the game community via blog posts, forum posts, social posts, and more
  • Advocate for the needs of players and provide critical internal feedback and insights to appropriate stakeholders
  • Support external outreach and communications across the community site, owned channels, and community destinations as needed
  • Help with game-related content creation as needed (game variants, forge content, screenshots, clips, and more)
  • Empower and support community moderators across the community site, Discord, and other engagement channels
  • Partner with game teams and community team to support public flighting initiatives
  • Travel to industry events, expos, and esports events as needed to support community team outreach and engagement initiatives
Experience & Skills

  • Prior experience with community engagement work
  • Legendary written communication skills (please provide 3-5 writing samples)
  • High-level problem solving skills and attention to detail
  • Intimate knowledge of FPS franchises, community, games, and game modes
  • Ability to fluidly work across organizations and work independently on multiple tasks
  • Comfortable working in a very communicative and passionate team environment
  • Ability to deal with community negativity and feedback in a professional and constructive manner
  • Familiarity and comfort with public appearances, streaming, and online engagement
Pluses

  • Experience and understanding of streaming platforms, content creation programs, and influencer engagement
  • Event management experience
 
location: Redmond, Washington
job type: Contract
salary: $20 - 26 per hour
work hours: 9am to 5pm
education: Associates
 
responsibilities:
Responsibilities

  • Drive and support community engagement initiatives via in-game experiences, streams, events, and more
  • Promote open, transparent interaction and two-way dialog between the development team and the game community via blog posts, forum posts, social posts, and more
  • Advocate for the needs of players and provide critical internal feedback and insights to appropriate stakeholders
  • Support external outreach and communications across the community site, owned channels, and community destinations as needed
  • Help with game-related content creation as needed (game variants, forge content, screenshots, clips, and more)
  • Empower and support community moderators across the community site, Discord, and other engagement channels
  • Partner with game teams and community team to support public flighting initiatives
  • Travel to industry events, expos, and esports events as needed to support community team outreach and engagement initiatives
 
qualifications:
Experience & Skills

  • Prior experience with community engagement work
  • Legendary written communication skills (please provide 3-5 writing samples)
  • High-level problem solving skills and attention to detail
  • Intimate knowledge of FPS franchises, community, games, and game modes
  • Ability to fluidly work across organizations and work independently on multiple tasks
  • Comfortable working in a very communicative and passionate team environment
  • Ability to deal with community negativity and feedback in a professional and constructive manner
  • Familiarity and comfort with public appearances, streaming, and online engagement
Pluses

  • Experience and understanding of streaming platforms, content creation programs, and influencer engagement
  • Event management experience
 
skills: Experience & Skills

  • Prior experience with community engagement work
  • Legendary written communication skills (please provide 3-5 writing samples)
  • High-level problem solving skills and attention to detail
  • Intimate knowledge of FPS franchises, community, games, and game modes
  • Ability to fluidly work across organizations and work independently on multiple tasks
  • Comfortable working in a very communicative and passionate team environment
  • Ability to deal with community negativity and feedback in a professional and constructive manner
  • Familiarity and comfort with public appearances, streaming, and online engagement
Pluses

  • Experience and understanding of streaming platforms, content creation programs, and influencer engagement
  • Event management experience

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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