Content Strategist-Writer

  • location: Minneapolis, MN
  • type: Contract
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job description

Content Strategist-Writer

job summary:
IMMEDIATE and LONG-TERM Opportunity for a CONTENT WRITER/STRATEGIST. Resource will work with Experience Strategy leads and UX team members to identify and meet the content demands for various projects across multiple interactive platforms. CONTACT US TODAY FOR MORE INFORMATION AND IMMEDIATE CONSIDERATION.......

 
location: Minneapolis, Minnesota
job type: Contract
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Key Responsibilities:

- Work in a cross-channel environment writing for desktop/laptop, mobile devices, ATM, IVR and brick-and-mortar locations

- Collaborate with UX peers (visual designers, experience architects, researchers and prototypers) to create world-class customer experiences

- Provide professional-quality content for secure online/mobile banking interfaces, responsive websites, mobile apps, online lead/application forms, marketing pages and other cross-channel websites and user interfaces

- Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct

- Write a variety of digital content as needed, including on-screen instructional/directional copy, informational content and marketing pages, navigational elements, form field labels and messaging, error messages, contextual help messages, alert messages and FAQs

- Update content logs, copy documents and other documentation systems

- Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders

- Participate as an observer in user interviews and usability test sessions

 
qualifications:
Preferred Requirements:

- Bachelor's degree in English, Journalism, Communications or related field

- 3 years of professional experience writing for websites, mobile apps, software, or other digital platforms; transactional

- Strong interactive writing/editing skills (work samples required)

- Experience collaborating with large teams using outstanding communication skills

- Experience successfully executing and balancing multiple projects and tasks

- Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free

- Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content

- Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities

 
skills: - 3 years of professional experience writing for websites, mobile apps, software, or other digital platforms; transactional

- Strong interactive writing/editing skills (work samples required)

- Experience collaborating with large teams using outstanding communication skills

- Experience successfully executing and balancing multiple projects and tasks

- Demonstrated ability to write clear, compelling content that adheres to style guidelines and is substantially error-free

- Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content

- Experience working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing priorities


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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