Help Desk Support

  • location: Lake Elmo, MN
  • type: Contract
  • salary: $20 - $23 per hour
easy apply

job description

Help Desk Support

job summary:
This Tier 2 Onsite Systems Administrator (PC Technician II) position is critical in

supporting User base by resolving technology issues and assisting in remedying

business process issues, managing the lifecycle of User's hardware & software, and

maintaining inventory.

location: Lake Elmo, Minnesota
job type: Contract
salary: $20 - 23 per hour
work hours: 8am to 5pm
education: Bachelors
Consult User base on company policies, standards, security

awareness, and business continuity.

. Strong problem solving/analytical/critical thinking skills

. Self-starter with excellent organizational, administrative and interpersonal skills

. Ability to multi-task and work in fast paced environment

. Ability to work independently, with team, and with User base in a professional


. Ability to develop good rapport and build strong relationships with User base and


. Ability to present/train User base

. Experience in troubleshooting and critical incident management

. Experience in project and task management

. Experience supporting Windows 7 & 10 O/S and Microsoft applications

. Excellent oral and written, interpersonal, and communication skills

. BS or equivalent experience (5 years of related experience in corporate

computing environment)


Ability to use and understand the functionality of various IT programs, systems, and

protocols (including, but not limited to):

. Windows 7 and Windows 10

. Microsoft Office 2007 to 365

. Anti-virus/Anti-malware

. Ticketing Systems

. Hardware (Desktops and Laptops)

. Mobile Devices and Applications (smartphone and tablets)


. Remote Desktop

. Backup Solution




Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up

related jobs

    Trade Support Analyst

  • location: Minneapolis, MN
  • job type: Contract
  • salary: $23.45 per hour
  • date posted: 10/5/2018

    Help Desk Tech

  • location: Saint Paul, MN
  • job type: Temp to Perm
  • salary: $15 - $20 per hour
  • date posted: 10/16/2018

    Lead Siteminder Engineer

  • location: Minneapolis, MN
  • job type: Permanent
  • salary: $115,000 - $135,000 per year
  • date posted: 10/4/2018