IT Systems Analyst

  • location: Cleveland, OH
  • type: Contract
  • salary: $28 - $38 per hour
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job description

IT Systems Analyst

job summary:
Description: The Enterprise Resource Organization (ERO) has a need for a contractor to fill an IT Applications Specialist. Experience includes conducting walk throughs or application/system reviews that involve other Application Specialists or other IT personnel as necessary. Defining and documenting application requirements. In this role, candidate should establish and maintain positive working relationships; demonstrate solid communication skills; schedules, facilitates, and follows-up on action items, resulting from project kickoff meetings with application teams and working sessions to complete template-based Questionnaires and Spreadsheets.

 
location: Cleveland, Ohio
job type: Contract
salary: $28 - 38 per hour
work hours: 9am to 5pm
education: No Degree Required
 
responsibilities:
Responsibilities:

-Document requirements/scope in TFS based on templates and standard process in place. Ensures scope sign off from the Tech lead, SME, and SM manager.

Daily tasks

-Completing technical requirements for applications within a specific platform.

-Set up for each application

-Copy Excel spreadsheets from templates and store on SharePoint

-Create Story cards and tasks in TFS based for each application

-Work with the SME's on these teams to elicit the information about their applications and document in the Excel spreadsheets

-Through email - gather preliminary sources for initial analysis

-Through meetings - schedule, facilitate, information gathering (elicitation)

-Through follow-up - email, subsequent meetings

-Consult with tech leads on the program for guidance when needed.

-Complete Story cards and tasks in TFS

-Import data from spreadsheet

-Manually update as needed to have ready for review

-Coordinate with SME's and Project Tech leads to gain approval

-Update template cards and excel spreadsheets as team updates it best practices and revises its standards.

 
qualifications:
Required Skills

  • Meeting facilitation, analysis and problem-solving skills, ability to work in team environment, Microsoft Office suite (Outlook, Word, Excel)
Preferred Skill

  • TFS (Team Foundation Server), SharePoint
Additional skills:

  • Technical Aptitude/Understanding

    -Understanding of Systems flow (data, interfacing, API's)

    -Service Management - incidents - alerting

    -Monitoring applications - logging, exceptions,
  • Facilitation
  • Follow-up
  • Communication
  • Able to work independently with little or no direction
  • Flexibility/Adaptability - thrives in environment of change
 
skills: EDUCATION:

  • Associate's Degree in an IT or Business related discipline (e.g., MIS, Business Management) and a minimum of two years of related work experience in technical tool administration that involves creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications or a minimum of two years of related work experience providing analysis support or maintenance of an application or technical tool.
  • In lieu of an Associate's Degree, a minimum of four years of related work experience in technical tool administration experience creating, testing, configuring, updating, manipulating, and/or scripting technical tools or applications or a minimum of four years of related work experience providing analysis support or maintenance of an application or technical tool.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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