Windows Systems Engineer

  • location: Charlotte, NC
  • type: Contract
  • salary: $45 - $50 per hour
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job description

Windows Systems Engineer

job summary:




Job Profile Summary

The Windows Systems Administrator is responsible for providing mid-level operational support which includes identifying, resolving or escalating hardware and/or software issues that span multiple technology domains.







 
location: Charlotte, North Carolina
job type: Contract
salary: $45 - 50 per hour
work hours: 8am to 6pm
education: Bachelors
 
responsibilities:






Duties and Responsibilities

This staff member completes the following activities using comprehensive technical knowledge of distributed, mainframe and networking platforms:

  • Monitors and supports multiple technology domains/platforms through the use of monitoring tools and applications.
  • Identifies, diagnoses and resolves system alerts and time sensitive events that could impact system availability leveraging an escalation path when appropriate.
  • Addresses work requests in accordance with established service level commitments.
  • Adjusts workloads of the operating environment to provide optimum resources to applications, system jobs and testing.
  • Responds to system failures and works with support or vendor teams to minimize business impact.
  • Writes and maintains documentation for the IOPS organization.
  • Administers systems by actively managing patching, routine maintenance and backups to include the scheduling and execution of related tasks.
  • Participates in all meetings related to change, incident or problem management
  • Identifies performance issues and trends impacting system availability or expected behavior and work to incorporate them into the problem management process.
  • Identifies opportunities for improvement and participate in projects to enhance the operation.
  • Participates in special projects and performs other duties as assigned.






 
qualifications:






Minimum Qualifications

  • Undergraduate degree in a related field or the equivalent combination of training and experience.
  • 4-5 years of experience of Windows Systems Administration in an Enterprise IT environment.
  • Good analysis and problem solving skills.
  • Ability to prioritize and multitask and meet critical deadlines.
  • Ability to document all technical procedures and user guides.
  • General knowledge of the following practices and concepts: Service level agreements, technical standards and deliverables, event triage and troubleshooting techniques, log files, network protocols.




 
skills:







  • 4-5 years of experience of Windows Systems Administration in an Enterprise IT environment.
  • Good analysis and problem solving skills.
  • Ability to prioritize and multitask and meet critical deadlines.
  • Ability to document all technical procedures and user guides.
  • General knowledge of the following practices and concepts: Service level agreements, technical standards and deliverables, event triage and troubleshooting techniques, log files, network protocols.





Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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