Desktop Support

  • location: Denver, CO
  • type: Permanent
easy apply

job description

Desktop Support

job summary:
Delivers basic levels of service for the proper operations and service of Windows desktop applications, equipment, and technical functions in areas of responsibility. Provides assistance for day-to-day floor operations including the completion of necessary trouble tickets, report submissions and resolving technology issues. Performs installations and repair service as needed.

location: Denver, Colorado
job type: Permanent
work hours: 9 to 5
education: Bachelors
Additional Essential Job Duties:

- Assists with the evaluation hardware and software

- Participates in projects and increases knowledge of current technologies.

- Documents all equipment installations; provide technical documentation and training to end-users.

- Works in conjunction with the Windows engineering, Network and security groups on issues pertaining to the desktop environment.

- Delivers a high level of customer service, pays attention to detail, works under pressure and prioritize technical versus non-technical issues.

- Achieves stated Service Level Agreements and deliverance goals as assigned from the supervisor.

- Communicates basic technical concepts both in a written and oral manner.

- Develops and maintains strong expertise in policies and procedures.

- Experience with Microsoft Office installations, repair, and general application support (Outlook, Excel, Word, Power Point)

- Win 7 & 10 experience

- Knowledge of SCCM for reimaging a plus

- O365 a plus

skills: Certification:

- MCDST Certification preferred

- A+ Certification preferred

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up

related jobs

    Systems Engineer

  • location: Denver, CO
  • job type: Permanent
  • date posted: 3/2/2018

    Data Scientist

  • location: Littleton, CO
  • job type: Contract
  • salary: $65 - $72 per hour
  • date posted: 3/1/2018

    Tax Analyst

  • location: Englewood, CO
  • job type: Contract
  • salary: $26 - $29 per hour
  • date posted: 10/19/2018