Service Desk Analyst

  • location: Mechanicsburg, PA
  • type: Contract
  • salary: $16 per hour
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job description

Service Desk Analyst

job summary:
Randstad Technologies has an exciting new Help Desk positions working remotely!!! We offer flexible hours, long term stability as we promote from within, and the opportunity to work remote. APPLY NOW!!!

Randstad is looking to build our team of Technical Support Analysts, adding to our Technical Support team. Fluency in German is highly desired, but not required.

This position will be based out of Mechanicsburg, PA, but will likely have the opportunity to be remote. Training will be in Mechanicsburg for 2-3 weeks.

Shifts/hours available: 12pm-8am EST

Help Desk Level 1 position. Responsible for taking inbound and outbound Help Desk interactions. Providing excellent customer service. Able to type 40+ words per minute. Ability to perform under high pressure environment. Dependable and punctual. Previous Help Desk experience is required.

 
location: Mechanicsburg, Pennsylvania
job type: Contract
work hours: 10pm to 7am
education: No Degree Required
 
responsibilities:
Good technical skills and flexibility needed. Agent needs previous hardware experience, and quality troubleshooting skills. Must have Active Directory, Citrix, and MS Exchange Experience. Good Knowledge of MS Office Suite (Particularly Outlook)

 
qualifications:
Good technical skills and flexibility needed. Agent needs previous hardware experience, and quality troubleshooting skills. Must have Active Directory, Citrix, and MS Exchange Experience. Good Knowledge of MS Office Suite (Particularly Outlook).

 
skills: These positions will be based out of Mechanicsburg, PA, but will likely have the opportunity to be remote down the road. Training will be in Mechanicsburg for 2-3 weeks.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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