IT Analyst

  • location: Chicago, IL
  • type: Permanent
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job description

IT Analyst

job summary:
Our client in Chicago, IL is seeking an IT Analyst with the following requirements:

  • 2-4 years total years of professional experience
  • Technical support experience within a Servicedesk, Desktop support, or Field technician capacity
  • Experience with Microsoft Office 365 services, Microsoft Suite, Windows 7/ 10, Windows Server, and Active Directory
location: Chicago, Illinois
job type: Permanent
work hours: 8 to 5
education: Bachelors
  • Ability to handle requests and incidents, Level 1 & 2
  • Ability to troubleshoot hardware and software
  • Ability to support an environment of 100 users via phone, email, and desk-side
  • Bachelor's degree required
  • Prior experience in the Financial industry is a plus
  • Industry certifications are a plus - Microsoft, Windows, Cisco, etc.
  • Excellent analysis, problem solving, and communication skills (verbal and written)
  • Must possess excellent customer service skills
  • Ability to work independently and succeed in a smaller IT team

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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