job summary: Position Description
- Conduct independent research on multiple aspects of how users engage with novel products and experiences.
- Collect and analyze user behavior via quantitative methods, benchmark studies, lab studies and surveys.
- Work with designers, product managers, engineers and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
- Understand and incorporate complex technical and business requirements into research. Evangelize research findings to diverse audiences through written reports and oral presentations.
location: Sunnyvale, California
job type: Contract
salary: $56.67 - 62.58 per hour
work hours: 9am to 6pm
- Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
- Excellent working knowledge of statistics and the principles of experiment design.
- Excellent leadership, communication and teamwork skills.
- he ability operate in a very fast-paced environment.
- A deep desire to apply design toward expanding what's possible and improving the world.
Top 3 Daily Responsibilities:
- Key responsibilities of the UX Researcher will be to plan and conduct user research on Google Cloud products.
- As part of the role, you will be involved with research with Cloud customers and other individuals, working alongside experienced designers, product managers, engineers, and other user researchers.
- Your day to day activities will include defining critical user goals and tasks, meet with team members to define research needs for the product, plan research studies, conduct study sessions, analyze data, communicate findings, and work with Designers and PMs to implement recommendations.
- You also create highlight videos/screenshots, and assisting with data analysis and report documentation along with assisting with data collection activities.
- Design and conduct user research studies, including, among others, lab-based and remote usability studies, field studies, surveys, and usability inspections (heuristic evaluations or cognitive walkthroughs).
- Collaborate with product teams to define and prioritize user experience research questions.
- Ensure effective communication of research findings, including synthesizing them into workable design principles.
skills: Required Skills:
Nice to Have
- BA/BS in human computer interaction, cognitive science, experimental psychology, anthropology, information science or related field. In lieu of degree, 4+ years of relevant work experience
- Experience conducting evaluative lab studies and field studies in professional settings. Working knowledge of statistics and the principles of experimental design.
- Understanding of user experience design principles and best practices Strong understanding of strengths and shortcomings of different research methods, with a specific understanding of iterative design and usability testing skills
- Excellent interpersonal and collaboration skills.
- Excellent written and oral communication skills; can present findings concisely and effectively.
- Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects
- Ability to meet deadlines and deliver high-quality work on schedule.
- At least 3 years relevant work experience, preferably in the Tech field, including knowledge of a wide range of UX research methods and techniques, such as lab-based usability studies, field research, usability inspections, creation of user profiles or personas, participatory design, survey research, experiment design and statistical analysis.
- Experience with enterprise applications and the Cloud computing space is a plus.
- Excellent analytical skills, especially with regard to observation of user behavior.
- Technical aptitude, familiarity with basic graphic and video editing tools preferred
- Detail-oriented and ability to work independently on a variety of tasks Leadership and organizational skills
Basic understanding of Machine Learning Concepts
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.