SAS Report Writer

  • location: Charlotte, NC
  • type: Permanent
  • salary: $85,000 - $100,000 per year
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job description

SAS Report Writer

job summary:
  • Research and write configuration, installation, and reference guides for end users, explaining technical concept in clear language
  • Understand technical writing concepts, processes, authoring tools, and resolve issues
  • Develop in-depth product/domain knowledge of the company's products
  • Interact with content experts to understand complex concepts and communicate them at a level that is appropriate for the document audience
  • Complete all documentation assignments on-time, while following corporate documentation processes
  • Solve complex documentation issues and consider the customer impact of the documentation
  • Manage assigned development activities with limited guidance from management delivering high quality documentation on schedule
  • Effectively communicate the documentation plan and dependencies with content experts and document requestors
  • Assist with peer edits as necessary to ensure the quality of documentation produced by the team
 
location: Charlotte, North Carolina
job type: Permanent
salary: $85,000 - 100,000 per year
work hours: 8 to 5
education: High School
 
responsibilities:
  • Research and write configuration, installation, and reference guides for end users, explaining technical concept in clear language
  • Understand technical writing concepts, processes, authoring tools, and resolve issues
  • Develop in-depth product/domain knowledge of the company's products
  • Interact with content experts to understand complex concepts and communicate them at a level that is appropriate for the document audience
  • Complete all documentation assignments on-time, while following corporate documentation processes
  • Solve complex documentation issues and consider the customer impact of the documentation
  • Manage assigned development activities with limited guidance from management delivering high quality documentation on schedule
  • Effectively communicate the documentation plan and dependencies with content experts and document requestors
  • Assist with peer edits as necessary to ensure the quality of documentation produced by the team
 
qualifications:
  • Domain knowledge of storage technologies, preferred. Experience with PCIe, SAS/SATA and NVMe technologies is a plus
  • Writing skills and experience writing end-user documents, covering configuration, installation, troubleshooting, and API interfaces
  • Experience working in Darwin Information Typing Architecture (DITA) or a structured authoring environments
  • Has understanding of component content management, knowledge of CCMS and XML authoring tools
  • Must have experience working in documentation and cross-functional technical teams Must have proven ability to communicate status to the documentation management and cross-functional teams
  • 8+ years technical writing experience
  • Bachelors Degree in technical communication or engineering
 
skills:
  • Domain knowledge of storage technologies, preferred. Experience with PCIe, SAS/SATA and NVMe technologies is a plus
  • Writing skills and experience writing end-user documents, covering configuration, installation, troubleshooting, and API interfaces
  • Experience working in Darwin Information Typing Architecture (DITA) or a structured authoring environments
  • Has understanding of component content management, knowledge of CCMS and XML authoring tools
  • Must have experience working in documentation and cross-functional technical teams Must have proven ability to communicate status to the documentation management and cross-functional teams
  • 8+ years technical writing experience
  • Bachelors Degree in technical communication or engineering

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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