Business Systems Analyst

  • location: Austin, TX
  • type: Contract
  • salary: $58 - $62 per hour
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job description

Business Systems Analyst

job summary:
We are looking for a self motivated, resourceful and articulate individual to coordinate all aspects of internal operations projects and the daily management of an internally used and hosted JIRA instance. This individual will work to help improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives.

This candidate will be challenged to work in a team environment and will coordinate work performed by IT staff and internal customer and partners by defining project specifications, performing feasibility and needs impact assessments. Other responsibilities include defining detailed project scope and working with various business owners across multiple organizations to obtain the level of effort (LOE) that is needed to complete the initiative.

We are looking for candidates that will work hard to achieve success.

location: Austin, Texas
job type: Contract
salary: $58 - 62 per hour
work hours: 8am to 5pm
education: Bachelors
- Requirements elicitation and validation

- Solution assessment and validation

- Requirements management

- Feasibility analysis

- Meeting facilitation

- Organizational change management

- Strategic planning

- Process and system change implementation

- Understand business problems and opportunities to recommend solutions

- Design and implement solutions

- Supporting UAT for solutions and assisting with test cases

- Maintain solutions, including coordinating upgrades or deprecations

- Onboard and train end users for applicable solutions

- Elicit, analyze, communicate and validate requirements for changes

- Document in depth scope and describe project approach

- Document system flow and functionality when necessary

- Develop time estimates for a project

- Determine resource teams needed for project execution and prioritize requirements based on resource availability

- Work with functional managers to assign resources to project deliverables

- BA/BS in Business Administration, Information Systems, Project Management, or related major

- 5+ years experience

- Demonstrated ability to understand complex IT systems and processes

- Experience with Microsoft Suite of products

- Demonstrated ability to communicate effectively with all levels of an a organization

- Level 100 or 300 JIRA Atlassian Certification

skills: - 2+ years of experience as a JIRA application administrator including such past responsibilities as:

o Working with internal customers to gather their JIRA project requirements and design a scalable solution

o Creating JIRA projects and making changes to workflows, screens, and fields

o Triaging, diagnosing, and responding to bugs in JIRA

o Testing, installing, upgrading, and configuring plugins

o Configuring custom reports, dashboards and Agile boards

o Providing day to day administration support including performance tuning, scaling, and backups

o Training end users and creating user guides or documentation

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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