Infrastructure Analyst

  • location: East Moline, IL
  • type: Contract
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job description

Infrastructure Analyst

job summary:
Dealer Infrastructure Analyst

Providing technical support to end users resolving complex issues impacting their business operations. Consulting on end user's technical environments in an effort to reduce security vulnerabilities, improve overall end user experience, reduce infrastructure operating costs, and keeping up with constant change of technology. Providing clear and concise documentation on end user facing solutions

 
location: East Moline, Illinois
job type: Contract
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Consulting on end user's technical environments in an effort to reduce security vulnerabilities, improve overall end user experience, reduce infrastructure operating costs, and keeping up with constant change of technology. Providing clear and concise documentation on end user facing solutions.

 
qualifications:
Excellent customer service skills, both through written and verbal communication.

Ability to carry rotating on-call phone to support business needs, normally one week every other month, which may include holidays.

Current on-call schedule is: 4:00 pm - 10:00 pm (CST) Monday - Friday, 7:00 am - 7:00 pm (CST) Saturday, and 9:00 am - 4:00 pm (CST) Sunday.

 
skills: Experience with MS Server 2012 and/or MS Server 2016, including configuration, installation, administration, troubleshooting, problem resolution. Experience with commercial point of sale credit / debit solutions, including payment processing, device troubleshoot and maintenance. Experience with Citrix XenApp and/or MS RemoteApp application virtualization Experience designing, configuring and/or troubleshooting LAN & WAN network infrastructure, including DNS, DHCP, VPN, Routers, Firewalls, Content Filtering. Experience executing complex technical projects or technical system installations


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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