ARIS - Production Support

  • location: Charlotte, NC
  • type: Contract
  • salary: $60 per hour
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job description

ARIS - Production Support

job summary:
ARIS - Production Support and Sustaining Development Engineer

Incident Management partnering with L2 & L3 Support Teams to ensure application availability and stability, including:

Problem Resolution partner with L2 & L3 Support Teams and Software AG to resolve of problem tickets; including prioritization, root cause analysis.

Defect Remediation responsible for application defect resolution and corrective actions (code development, testing, implementation and communication).

Change Support partnering with L1 (TechOps) support team; responsible for service provider engagement, product and environment upgrades/maintenance, and disaster recovery exercise participation.

Application Defect Remediation and Sustaining Development

Analyze the defect and debug the code to isolate the issue

Understand the technical documentation and perform break-fixes within ARIS Reports, Macros and Semantic Checks in accordance with the development standard

 
location: Charlotte, North Carolina
job type: Contract
salary: $0 - 60 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Required Skills & Experience:

1. Knowledge of JavaScript or other Object-oriented coding experience.

2. Experience in code promotion process from lower-level environments to Production

3. Development environment experience including Linux, Bash Shell Scripting, Oracle, Tomcat, AutoSys

Desired Skills & Experience (Nice to Have)

1. Knowledge of ARIS ?runnables? and configure them to scale both vertically and horizontally

2. Ability to become knowledgeable of In-house developed ARIS reports, and macros as required

3. Working knowledge on Installation and configuration of ARIS Business Architect, Connect and Publisher in multi-project environment.

4. Understand and support installation and Technical configuration of the ARIS 9.x platform on Linux

5. Experience with VEA Solution Accelerators in ARIS Platform

6. Facilitation in the resolution of issues arising when Semantic Checks report inconsistencies in the Modeling. ARIS RCM(Release cycle management) /Governance Process

 
qualifications:
Required Skills & Experience:

1. Knowledge of JavaScript or other Object-oriented coding experience.

2. Experience in code promotion process from lower-level environments to Production

3. Development environment experience including Linux, Bash Shell Scripting, Oracle, Tomcat, AutoSys

Desired Skills & Experience (Nice to Have)

1. Knowledge of ARIS ?runnables? and configure them to scale both vertically and horizontally

2. Ability to become knowledgeable of In-house developed ARIS reports, and macros as required

3. Working knowledge on Installation and configuration of ARIS Business Architect, Connect and Publisher in multi-project environment.

4. Understand and support installation and Technical configuration of the ARIS 9.x platform on Linux

5. Experience with VEA Solution Accelerators in ARIS Platform

6. Facilitation in the resolution of issues arising when Semantic Checks report inconsistencies in the Modeling. ARIS RCM(Release cycle management) /Governance Process

 
skills: Required Skills & Experience:

1. Knowledge of JavaScript or other Object-oriented coding experience.

2. Experience in code promotion process from lower-level environments to Production

3. Development environment experience including Linux, Bash Shell Scripting, Oracle, Tomcat, AutoSys

Desired Skills & Experience (Nice to Have)

1. Knowledge of ARIS ?runnables? and configure them to scale both vertically and horizontally

2. Ability to become knowledgeable of In-house developed ARIS reports, and macros as required

3. Working knowledge on Installation and configuration of ARIS Business Architect, Connect and Publisher in multi-project environment.

4. Understand and support installation and Technical configuration of the ARIS 9.x platform on Linux

5. Experience with VEA Solution Accelerators in ARIS Platform

6. Facilitation in the resolution of issues arising when Semantic Checks report inconsistencies in the Modeling. ARIS RCM(Release cycle management) /Governance Process


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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