Deskside Support Tier 2

  • location: Tampa, FL
  • type: Temp to Perm
  • salary: $15 - $19 per hour
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job description

Deskside Support Tier 2

job summary:
Randstad Technologies, the leading global HR driver providing top talent with career opportunities, is in search for a Deskside Support Tier 2 individual to join a growing Fortune 500 healthcare client in Tampa, FL.

Title: Deskside Support Tier 2

Location: Tampa, FL

Duration: 3 Month Contract to Hire

 
location: Tampa, Florida
job type: Contract
salary: $15 - 19 per hour
work hours: 9am to 5pm
education: High School
 
responsibilities:
Day to Day will involve supporting hardware and software issues escalated from tier 1 support, resolve escalations without needing to escalate further. Support mobility, replace mobile phones in a client-facing environment.

 
qualifications:
Must Have Skills:

- Tier 2 desk side support experience/ Tier 2 experience handling escalations

- Customer Service experience, or ability to be client-facing

Nice to Have Skills:

- Healthcare

 
skills: If interested, send an updated resume to Samantha.Savinsky@Randstadusa.com.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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