Project Manager (Design & Sales Operations)

  • location: Iselin, NJ
  • type: Contract
  • salary: $40 - $55 per hour
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job description

Project Manager (Design & Sales Operations)

job summary:
The Enablement Experience (EX) Team within the Sales Enablement organization is looking for an experienced Content Writer / Production Manager to focus on on-boarding. The Sales Enablement organization is passionate about learning with a strong track record of building effective and scalable learning programs, content and technology in a fast-paced and complex business. We are strategic thinkers, enthusiastic educators, and creative communicators. The Enablement Experience (EX) Team is focused on creating great experiences in all our sales training events and on-boarding programs.

This On-boarding Content / Production Manager will collaborate with product teams, industry SMEs, sales leaders, and enablement experts to bridge sales skills with specific industry knowledge for our new hires. You will also track and manage new hire success and focus on the "new hire experience". Your goal is making sure all learners have the skills to speak the customer's language. This is NOT your everyday writing and production gig. This is a challenging role for someone who is an exceptional learning content writer, rock-solid in managing content production and is passionate about helping people learn.

 
location: Iselin, New Jersey
job type: Contract
salary: $40 - 55 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Manages content development from start to finish, from the initial outline/version to the finished product, through rounds of edits and revisions
  • Writes and shapes creative, compelling, and concise content from the ground up, working with internal and external subject matter experts
  • Develops various learning resources including, but not limited to, video scripts, case studies, tip sheets, assessments, challenge questions, templates, and other supporting resources
  • Track learning webinar attendance and oversee assessment completion
  • Keeps new Account Executives accountable on their progression through the On-boarding Journey
  • Manages all quantitative and qualitative program survey metrics and provides roll-up reporting to leadership
  • Communicates program success metrics to larger the On-boarding organization on a bi-weekly basis
  • Manages group dialog in Salesforce CRM to foster greater collaboration, transparency and further development
  • Works with on boarding team to document processes and drive inefficiencies with enablement's technical operations team
 
qualifications:
  • Minimum 3 years of professional writing experience
  • Experience writing for sales, product, and/or technology companies (samples requested)
  • Ability to take complex, sometimes mixed messages from multiple stakeholders and transform them into simple, elegant, and clear copy
  • Ability to thrive in a fast-paced, rapidly changing, demanding environment
  • Knows how to balance high standards for quality with the need to get to market fast
  • Deadline-driven self-starter with good judgment
  • Brings a deep understanding of our sales learners, and be able to put yourself in the mind of the learner to create incredible, fun, aspirational, relevant content
  • Demonstrates excellent communication and time-management skills, leadership and judgment
 
skills:
  • Salesforce CRM (User or Power User) a Plus
  • Innovative and creative writer, unafraid to take risks
  • Demonstrates a proactive, results-driven, attention to detail approach to the work
  • Accountable to ensure deadlines are met

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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