Systems Support Analyst
Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services; uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria and identifies gaps in current technology process; participates in migrations from development to production, upgrades, installations and/or configurations; may write queries to extract data and validates data loads; completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others; participates in writing test scripts; maintains change or issue logs; analyzes performance trends and recommends process improvements; understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems; participates in testing and updating the business continuation plan.
location: Chandler, Arizona
job type: Contract
salary: $27.22 - 30.62 per hour
work hours: 8am to 5pm
We are looking to hire someone who is able to provide 24/7 production support and able to work on different shifts. This person needs to possess strong written and verbal communication skill. We are interested in candidate who can read and write Java, XML logs, App dynamics, splunk, SQL scripting and able to look into the code and identify the issue and can recommend solution. This person should be able to work well in a team environment and able to work with little to no direction.
3+ years systems support analysis experience.
skills: This is a very fast paced environment I am looking for someone who is flexible and is able to grasp things fast and possess good analytical skills this skill are must.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.