Systems Engineer III

  • location: Detroit, MI
  • type: Contract
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job description

Systems Engineer III

job summary:
The Application Sustain SME provides daily support for a suite of IT applications and ensures normal operations. This role assists in systems analysis of the technical environment and collaborates with other members to maintain and improve system/application performance and stability.

The application is Java-based and runs on Red Hat Linux and Windows servers. It utilizes Tomcat JVM, MS SQL and Oracle databases.

 
location: Detroit, Michigan
job type: Contract
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Job Responsibilities:

Develop deep understanding of the business needs for the supported application(s)

Develop deep understanding of the technical aspects of the supported application(s)

Involved in release transition and designing of monitoring strategies for new functionalities

Implement and maintain system/application automation using Java, shell scripts or other tools

Troubleshoot application issues

Drive and perform application maintenance tasks (monitoring, troubleshooting, upgrades, system testing, etc.)

Comply with Incident, Change, & Release Management, IT Risk & Compliance standards

Create and maintain application documentation

 
qualifications:
Qualifications

Bachelors degree in Information Systems, Computer Science or Computer Engineering

3+ years experience with Java applications development or level 3 support

3+ years experience with SQL query

Ability to communicate technical information to non-technical users

Technical aptitude, attention to detail, and strong problem-solving capabilities

Knowledge in ITSM for incident, problem, change, and release management and CMDB is desired

Experience in configuring monitoring tools such as Splunk, ScienceLogic, AppDynamics is a plus

Experience with IVR or telephony systems a plus, but not required

 
skills: Knowledge in ITSM for incident, problem, change, and release management and CMDB is desired

Experience in configuring monitoring tools such as Splunk, ScienceLogic, AppDynamics is a plus

Experience with IVR or telephony systems a plus, but not required


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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