Jr. Business Analyst

  • location: Nashville, TN
  • type: Contract
  • salary: $15 - $18 per hour
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job description

Jr. Business Analyst

job summary:
Randstad Technologies Nashville is searching for a Jr. Business Analyst

Randstad Technologies Nashville, TN is currently looking for a Jr. Business Analyst to fill a long term contract with one of our clients. Qualified candidates must have 1+ year of experience supporting applications over the phone and have a software development background. Primary responsibilities for this contract are to be the tier 2 support escalation between tier 1 connectivity and access and tier 2/3 application support. Duties will include supporting the IAM security system, this includes outreach to users, ensuring fulfillment, documentation and process improvement, remediation of application constraints/problems, incident management and monitoring.

Required Skills:

  • Excellent technical customer service
  • Ability to understand applications quickly
  • Excellent documentation and ability to improve process
Client has a 37.5 Hr work week

 
location: Nashville, Tennessee
job type: Contract
salary: $15 - 18 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
Primary responsibilities for this contract are to be the tier 2 support escalation between tier 1 connectivity and access and tier 2/3 application support. Duties will include supporting the IAM security system, this includes outreach to users, ensuring fulfillment, documentation and process improvement, remediation of application constraints/problems, incident management and monitoring.

 
qualifications:
1+ year of experience supporting applications over the phone and have a software development background.

 
skills: Required Skills:

  • Excellent technical customer service
  • Ability to understand applications quickly
  • Excellent documentation and ability to improve process

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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