Entry Level Call Center Rep

  • location: Bloomington, IL
  • type: Contract
  • salary: $13 per hour
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job description

Entry Level Call Center Rep

job summary:
Randstad is hiring! We are seeking Level 1 Help Desk Agents to join our team in Bloomington! If you have excellent Customer Service experience and great technical aptitude - we want to hear from you!

Title: Tier I Help Desk

Location: Bloomington, IL 61072

Duration: 4-6 months with potential to be extended as new needs come up

Start Date: Jan 7 2019

Pay rate: $13.00/hr.

Hiring Organization: Randstad Technologies

Employment Type: Contract

Multiple shifts:M-F start between 6 am or 8 am

Job Description

This team of Help Desk reps receives calls and emails from customers and installers regarding issues occurring during and after an install and are more technical in nature. As these involve more problem resolution, having a strong understanding of the projects, common problems, and how to provide clear direction to our customers is especially important here.

For immediate consideration, please contact Technical Recruiters listed below...

JoMarie Mercado 817-615-9878 or Cell: 817-223-4260, Jomarie.Mercado@RandstadUSA.com

OR Lisa Hogan, Direct 781-718-3898, Lisa.Hogan@RandstadUSA.com

www.randstadtechnologies.com

 
location: Bloomington, Illinois
job type: Contract
work hours: 7am to 3pm
education: No Degree Required
 
responsibilities:
Randstad is hiring! We are seeking Level 1 Help Desk Agents to join our team in Bloomington! If you have excellent Customer Service experience and great technical aptitude - we want to hear from you!

Title: Tier I Help Desk

Location: Bloomington, IL 61072

Duration: 4-6 months with potential to be extended as new needs come up

Start Date: Jan 7 2019

Pay rate: $13.00/hr.

Hiring Organization: Randstad Technologies

Employment Type: Contract

Multiple shifts:M-F start between 7 am or 8 am

Job Description

This team of Help Desk reps receives calls and emails from customers and installers regarding issues occurring during and after an install and are more technical in nature. As these involve more problem resolution, having a strong understanding of the projects, common problems, and how to provide clear direction to our customers is especially important here.

 
qualifications:
Must be able to pay attention to detail and the ability to follow processes and procedures. Experience with using a knowledge database to resolve issues will be extremely useful.

Candidate needs to be very articulate, and energetic.

 
skills: HDI Certification is a HUGE PLUS but not required


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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