Application Engineer

  • location: Albany, NY
  • type: Contract
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job description

Application Engineer

job summary:
Our client has a 6+ month contract opportunity an Application Engineer in Albany, New York.

The Engineer - SW Engineer, (a.k.a. Engineer 3 - Middleware), provides expertise in the areas of application server installation, upgrades, patches, tuning, performance monitoring, troubleshooting, application deployments, container management, support and documentation of standards, environments and procedures for the administration of all supported environments.

Creative/development/independent judgment responsibilities

- Serves as a Subject Matter Expert for the applications supported, and researches/resolves non-routine escalated P1/P2 issues

- Responsible for managing and reporting on assigned deliverables

- Responsible for identifying, assessing and communicating process improvement recommendations around automation and service stability

- Responsible for cross training other team members in application support

- Creates and maintains system documentation including troubleshooting guides, support processes, and break-fix procedures based on lessons learned in resolving non-routine escalations; communicate this information to the team.

Administrative/Routine responsibilities

- Participate in application deployments and approved changes into the environment in accordance with corporate change policy standards

- Participate in optimization efforts related to application performance and tuning application server components

- Coordinate w/ Systems PM in reporting defects discovered during support

- Facilitate the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.

- Assist with application administration and user provisioning as required, or when these tasks cannot be delegated without introducing stability issues within the supported solution

- Participate in after-hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.

- Required to travel off-site for up to 10% of overall work time.

- Responsible for adhering to established safety standards

- Must be able to remain in a stationary position for an extended period of time

- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds

- Work is constantly performed in an office environment

- Performs other duties as assigned by management.

Required Skills and Experience:

- WebLogic, Tomcat or TC server, and apache hands on support experience.

- User level knowledge in a UNIX (Solaris) or Linux (RHEL) command-line environment.

- Proficient in using and maintaining Unix shell scripts to automate system tasks

- User level experience with Puppet/Ansible or equivalent technologies.

- Awareness of architectural elements required to support large installations and maintain high availability such as clustering, and load balancing w.r.t above listed applications

- Able to work in fast paced environments and have awareness of programming environments

- Proactive, can-do attitude whose actions work toward continuous process improvement

- Good analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills

- Good troubleshooting and diagnostic abilities

- Must be able to write effective technical documents and reports as a primary focus of daily duties

- Excellent communication ability (verbal, written, and presentation) and an effective team player

- Experience supporting all phases of the system development life cycle including development, testing, QA and production.

- Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments

- Experience within supporting one or more of the following application instances desired: IIS, .Net, LifeRay, Crystal Report Server, Siebel CRM, OBIEE, Oracle Forms and Reports, JIRA, IBM, InQuira, OnDemand, MicroStrategy, Docker, PCF, F5 and/or VMware Ops Center.

- Relevant industry certifications (.Net, IIS, Java, Unix/Linux, MCSE, Application Server, Database, Image Capture) preferred

- Experience with Microsoft IIS administration, configuration, and deployments for .NET applications preferred

- Knowledge of government sponsored health care programs and systems preferred

Educational Requirements and/or Certifications:

- Requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.

 
location: Albany, New York
job type: Contract
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Our client has a 6+ month contract opportunity an Application Engineer in Albany, New York.

The Engineer - SW Engineer, (a.k.a. Engineer 3 - Middleware), provides expertise in the areas of application server installation, upgrades, patches, tuning, performance monitoring, troubleshooting, application deployments, container management, support and documentation of standards, environments and procedures for the administration of all supported environments.

Creative/development/independent judgment responsibilities

- Serves as a Subject Matter Expert for the applications supported, and researches/resolves non-routine escalated P1/P2 issues

- Responsible for managing and reporting on assigned deliverables

- Responsible for identifying, assessing and communicating process improvement recommendations around automation and service stability

- Responsible for cross training other team members in application support

- Creates and maintains system documentation including troubleshooting guides, support processes, and break-fix procedures based on lessons learned in resolving non-routine escalations; communicate this information to the team.

Administrative/Routine responsibilities

- Participate in application deployments and approved changes into the environment in accordance with corporate change policy standards

- Participate in optimization efforts related to application performance and tuning application server components

- Coordinate w/ Systems PM in reporting defects discovered during support

- Facilitate the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.

- Assist with application administration and user provisioning as required, or when these tasks cannot be delegated without introducing stability issues within the supported solution

- Participate in after-hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.

- Required to travel off-site for up to 10% of overall work time.

- Responsible for adhering to established safety standards

- Must be able to remain in a stationary position for an extended period of time

- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds

- Work is constantly performed in an office environment

- Performs other duties as assigned by management.

Required Skills and Experience:

- WebLogic, Tomcat or TC server, and apache hands on support experience.

- User level knowledge in a UNIX (Solaris) or Linux (RHEL) command-line environment.

- Proficient in using and maintaining Unix shell scripts to automate system tasks

- User level experience with Puppet/Ansible or equivalent technologies.

- Awareness of architectural elements required to support large installations and maintain high availability such as clustering, and load balancing w.r.t above listed applications

- Able to work in fast paced environments and have awareness of programming environments

- Proactive, can-do attitude whose actions work toward continuous process improvement

- Good analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills

- Good troubleshooting and diagnostic abilities

- Must be able to write effective technical documents and reports as a primary focus of daily duties

- Excellent communication ability (verbal, written, and presentation) and an effective team player

- Experience supporting all phases of the system development life cycle including development, testing, QA and production.

- Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments

- Experience within supporting one or more of the following application instances desired: IIS, .Net, LifeRay, Crystal Report Server, Siebel CRM, OBIEE, Oracle Forms and Reports, JIRA, IBM, InQuira, OnDemand, MicroStrategy, Docker, PCF, F5 and/or VMware Ops Center.

- Relevant industry certifications (.Net, IIS, Java, Unix/Linux, MCSE, Application Server, Database, Image Capture) preferred

- Experience with Microsoft IIS administration, configuration, and deployments for .NET applications preferred

- Knowledge of government sponsored health care programs and systems preferred

Educational Requirements and/or Certifications:

- Requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.

 
qualifications:
Our client has a 6+ month contract opportunity an Application Engineer in Albany, New York.

The Engineer - SW Engineer, (a.k.a. Engineer 3 - Middleware), provides expertise in the areas of application server installation, upgrades, patches, tuning, performance monitoring, troubleshooting, application deployments, container management, support and documentation of standards, environments and procedures for the administration of all supported environments.

Creative/development/independent judgment responsibilities

- Serves as a Subject Matter Expert for the applications supported, and researches/resolves non-routine escalated P1/P2 issues

- Responsible for managing and reporting on assigned deliverables

- Responsible for identifying, assessing and communicating process improvement recommendations around automation and service stability

- Responsible for cross training other team members in application support

- Creates and maintains system documentation including troubleshooting guides, support processes, and break-fix procedures based on lessons learned in resolving non-routine escalations; communicate this information to the team.

Administrative/Routine responsibilities

- Participate in application deployments and approved changes into the environment in accordance with corporate change policy standards

- Participate in optimization efforts related to application performance and tuning application server components

- Coordinate w/ Systems PM in reporting defects discovered during support

- Facilitate the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.

- Assist with application administration and user provisioning as required, or when these tasks cannot be delegated without introducing stability issues within the supported solution

- Participate in after-hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.

- Required to travel off-site for up to 10% of overall work time.

- Responsible for adhering to established safety standards

- Must be able to remain in a stationary position for an extended period of time

- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds

- Work is constantly performed in an office environment

- Performs other duties as assigned by management.

Required Skills and Experience:

- WebLogic, Tomcat or TC server, and apache hands on support experience.

- User level knowledge in a UNIX (Solaris) or Linux (RHEL) command-line environment.

- Proficient in using and maintaining Unix shell scripts to automate system tasks

- User level experience with Puppet/Ansible or equivalent technologies.

- Awareness of architectural elements required to support large installations and maintain high availability such as clustering, and load balancing w.r.t above listed applications

- Able to work in fast paced environments and have awareness of programming environments

- Proactive, can-do attitude whose actions work toward continuous process improvement

- Good analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills

- Good troubleshooting and diagnostic abilities

- Must be able to write effective technical documents and reports as a primary focus of daily duties

- Excellent communication ability (verbal, written, and presentation) and an effective team player

- Experience supporting all phases of the system development life cycle including development, testing, QA and production.

- Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments

- Experience within supporting one or more of the following application instances desired: IIS, .Net, LifeRay, Crystal Report Server, Siebel CRM, OBIEE, Oracle Forms and Reports, JIRA, IBM, InQuira, OnDemand, MicroStrategy, Docker, PCF, F5 and/or VMware Ops Center.

- Relevant industry certifications (.Net, IIS, Java, Unix/Linux, MCSE, Application Server, Database, Image Capture) preferred

- Experience with Microsoft IIS administration, configuration, and deployments for .NET applications preferred

- Knowledge of government sponsored health care programs and systems preferred

Educational Requirements and/or Certifications:

- Requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.

 
skills: Our client has a 6+ month contract opportunity an Application Engineer in Albany, New York.

The Engineer - SW Engineer, (a.k.a. Engineer 3 - Middleware), provides expertise in the areas of application server installation, upgrades, patches, tuning, performance monitoring, troubleshooting, application deployments, container management, support and documentation of standards, environments and procedures for the administration of all supported environments.

Creative/development/independent judgment responsibilities

- Serves as a Subject Matter Expert for the applications supported, and researches/resolves non-routine escalated P1/P2 issues

- Responsible for managing and reporting on assigned deliverables

- Responsible for identifying, assessing and communicating process improvement recommendations around automation and service stability

- Responsible for cross training other team members in application support

- Creates and maintains system documentation including troubleshooting guides, support processes, and break-fix procedures based on lessons learned in resolving non-routine escalations; communicate this information to the team.

Administrative/Routine responsibilities

- Participate in application deployments and approved changes into the environment in accordance with corporate change policy standards

- Participate in optimization efforts related to application performance and tuning application server components

- Coordinate w/ Systems PM in reporting defects discovered during support

- Facilitate the shutdown, recovery and testing of all impacted applications during Operating System patching cycles.

- Assist with application administration and user provisioning as required, or when these tasks cannot be delegated without introducing stability issues within the supported solution

- Participate in after-hours support for assistance in production recovery or time sensitive changes which can only occur outside of standard business hours.

- Required to travel off-site for up to 10% of overall work time.

- Responsible for adhering to established safety standards

- Must be able to remain in a stationary position for an extended period of time

- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds

- Work is constantly performed in an office environment

- Performs other duties as assigned by management.

Required Skills and Experience:

- WebLogic, Tomcat or TC server, and apache hands on support experience.

- User level knowledge in a UNIX (Solaris) or Linux (RHEL) command-line environment.

- Proficient in using and maintaining Unix shell scripts to automate system tasks

- User level experience with Puppet/Ansible or equivalent technologies.

- Awareness of architectural elements required to support large installations and maintain high availability such as clustering, and load balancing w.r.t above listed applications

- Able to work in fast paced environments and have awareness of programming environments

- Proactive, can-do attitude whose actions work toward continuous process improvement

- Good analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills

- Good troubleshooting and diagnostic abilities

- Must be able to write effective technical documents and reports as a primary focus of daily duties

- Excellent communication ability (verbal, written, and presentation) and an effective team player

- Experience supporting all phases of the system development life cycle including development, testing, QA and production.

- Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments

- Experience within supporting one or more of the following application instances desired: IIS, .Net, LifeRay, Crystal Report Server, Siebel CRM, OBIEE, Oracle Forms and Reports, JIRA, IBM, InQuira, OnDemand, MicroStrategy, Docker, PCF, F5 and/or VMware Ops Center.

- Relevant industry certifications (.Net, IIS, Java, Unix/Linux, MCSE, Application Server, Database, Image Capture) preferred

- Experience with Microsoft IIS administration, configuration, and deployments for .NET applications preferred

- Knowledge of government sponsored health care programs and systems preferred

Educational Requirements and/or Certifications:

- Requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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