BPM Analyst

  • location: Philadelphia, PA
  • type: Contract
  • salary: $45 - $55 per hour
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job description

BPM Analyst

job summary:
The business process analyst acts as the liaison between business units and IT departments; completes business cases in support of projects; participates in or facilitates business process modeling and research efforts; and acts as a consultant and reviews all documents on project teams.

 
location: Philadelphia, Pennsylvania
job type: Contract
salary: $45 - 55 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Act as a liaison between IT and business units by:

    1. Opening and maintaining lines of communication to monitor and improve business unit satisfaction with IT,
    2. Providing a single point of contact for business units into IT and acts as a conduit between the two organizations,
    3. Making recommendations for product enhancements, and
    4. Managing business unit expectations of IT.
  2. Participate in business process modeling sessions, acting as a documentarian, co-facilitator, facilitator or subject matter expert in sketch sessions.
  3. Conduct interviews and perform analysis to create business cases for projects.
  4. Conduct preliminary investigation for all project requests. Review requirements, specifications, test, support and training plans to ensure they are in line with business objectives on projects.
  5. Participate in business process management group efforts to collect and analyze metrics and continually improve processes owned by the group.
  6. Participate in root cause analysis to recommend product enhancements or other appropriate actions to improve productivity for both the business units and IT.
  7. May act as a project manager on some projects.
 
qualifications:
  • Bachelors degree strongly preferred
  • Computer Science degree strongly preferred
  • Need 5+ years relevant work experience without degree
 
skills:
  1. Communication Proficiency.
  2. Problem Solving/Analysis.
  3. Negotiation Skills.
  4. Technical Capacity.
  5. Project Management.
  6. Collaboration Skills.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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