Network Engineer

  • location: Research Triangle Park, NC
  • type: Contract
  • salary: $36.50 - $45.63 per hour
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job description

Network Engineer

job summary:
Probe Management Engineer Job Description

The Probe Management team provides engineering and operational services in support of Gigamon and NetScout devices for external Cisco customers and serves as a network troubleshooting escalation path for internal Cisco customers. The Probe Management Engineer will work directly with the various customers to provide data flow management and reporting data used in the day-to-day functioning of the organizations.

 
location: Durham, North Carolina
job type: Contract
salary: $36.50 - 45.63 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Roles and Responsibilities

  • Interpret network requests to develop mapping engineering as needed on Gigamon tools and monitoring connections for NetScout devices.
  • Develop and write change control plans as needed or requested.
  • Accurately execute configuration and mapping changes for Gigamon devices presented through either project work or service requests.
  • Accurately execute monitoring requests presented through either production issue escalations or service requests.
  • Cooperate with client teams and other vendors during change windows to complete both complex and simple changes.
  • Conduct peer reviews of change control and engineering documents as needed.
  • Assist in troubleshooting escalations as needed as part of incident escalations, both as NetScout or Gigamon hardware/software support or as part of network troubleshooting triage.
  • Assist in documentation of NetScout and Gigamon devices in the client environment.
 
qualifications:
Qualifications

  • Proven troubleshooting experience and excellent communication skills.
  • CCNP or higher recommend. NetScout and/or Gigamon certification a plus.
  • Understanding of Cisco and Arista networking and monitoring commands.
  • Solid understanding of the OSI or TCP/IP model and understanding of application behaviors and knowledge of monitoring/data collection tools.
  • Demonstrable working experience with GigaVUE configuration and mapping/engineering on both G series and H series devices
  • Demonstrable working experience with NetScout nGenius tools, including data capture and ad hoc reporting.
  • Knowledge of Remedy/ITSM tools is helpful.
  • Available to work US evening and weekend change windows.
 
skills: environment.

Qualifications

  • Proven troubleshooting experience and excellent communication skills.
  • CCNP or higher recommend. NetScout and/or Gigamon certification a plus.
  • Understanding of Cisco and Arista networking and monitoring commands.
  • Solid understanding of the OSI or TCP/IP model and understanding of application behaviors and knowledge of monitoring/data collection tools.
  • Demonstrable working experience with GigaVUE configuration and mapping/engineering on both G series and H series devices
  • Demonstrable working experience with NetScout nGenius tools, including data capture and ad hoc reporting.
  • Knowledge of Remedy/ITSM tools is helpful.
  • Available to work US evening and weekend change windows.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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