Desktop Technician

  • location: Tampa, FL
  • type: Contract
  • salary: $21 per hour
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job description

Desktop Technician

job summary:
A client of ours in Tampa, Florida is looking for a Desktop Technician for a 2 year contract opportunity. Qualified candidates will have the following qualifications:

Requirements:

We are looking for more L2 experience, primarily on-site, but some remote (meaning over the phone) as well. So, works with pc's, laptops, phones, collaboration equipment, etc. Needs to be able to stage equipment, have good customer service skills, etc. Overtime and flexibility are very important.

Summary

Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution.

Job Overview

Tasks

Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of client's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal.

Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including

Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective.

 
location: Tampa, Florida
job type: Contract
work hours: 8am to 5pm
education: High School
 
responsibilities:
A client of ours in Tampa, Florida is looking for a Desktop Technician for a 2 year contract opportunity. Qualified candidates will have the following qualifications:

Requirements:

We are looking for more L2 experience, primarily on-site, but some remote (meaning over the phone) as well. So, works with pc's, laptops, phones, collaboration equipment, etc. Needs to be able to stage equipment, have good customer service skills, etc. Overtime and flexibility are very important.

Summary

Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution.

Job Overview

Tasks

Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of client's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal.

Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including

Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective.

 
qualifications:
A client of ours in Tampa, Florida is looking for a Desktop Technician for a 2 year contract opportunity. Qualified candidates will have the following qualifications:

Requirements:

We are looking for more L2 experience, primarily on-site, but some remote (meaning over the phone) as well. So, works with pc's, laptops, phones, collaboration equipment, etc. Needs to be able to stage equipment, have good customer service skills, etc. Overtime and flexibility are very important.

Summary

Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution.

Job Overview

Tasks

Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of client's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal.

Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including

Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective.

 
skills: A client of ours in Tampa, Florida is looking for a Desktop Technician for a 2 year contract opportunity. Qualified candidates will have the following qualifications:

Requirements:

We are looking for more L2 experience, primarily on-site, but some remote (meaning over the phone) as well. So, works with pc's, laptops, phones, collaboration equipment, etc. Needs to be able to stage equipment, have good customer service skills, etc. Overtime and flexibility are very important.

Summary

Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution.

Job Overview

Tasks

Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of client's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal.

Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including

Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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