Business Analyst

  • location: Charlotte, NC
  • type: Contract
  • salary: $50 - $55 per hour
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job description

Business Analyst

job summary:
Responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT. Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements. Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions. Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements. Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups. May also participate in the testing and evaluation of new IT solutions. Responsible for working with assigned business areas to do annual and long range IT investment planning. Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3 year rolling cycle). Outputs of the APM Process are feeders to the short and long term planning process.

Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 8 years of related business experience.

Work experience in addition to degree: 5-10 years of related experience in business and/or information technology systems analysis.

Job-specific knowledge, skills or abilities: Minimum of 8 years experience in workstation desktop and mobile technology support and troubleshooting. At least 5 years of experience participating in delivering IT projects.

Preferred Qualifications: Demonstrated strong analytical and communication skills. Ability to work effectively with customers, IT management and teammates. Facilitate meetings and provide direction to others. PMP Certification. Demonstrated ability to lead efforts across multiple business groups.

 
location: Charlotte, North Carolina
job type: Contract
salary: $50 - 55 per hour
work hours: 9am to 6pm
education: Bachelors
 
responsibilities:
Responsible for all IT business consulting activities for a business group or function serving as the primary interface between business groups and IT. Responsible for understanding the work processes of the assigned business group and evaluating and integrating IT products and services into the business area to meet business needs or business process improvements. Provides technical knowledge to ensure efficient design, development, implementation, and support of systems and interfaces with programmers to explain solutions. Responsible for overall customer satisfaction, customer communications, problem resolution consultation or oversight, and development and adherence to service level agreements. Responsible for IT representation on assigned business areas steering teams, quality improvement teams, and continuous improvement teams, project implementation teams and working groups. May also participate in the testing and evaluation of new IT solutions. Responsible for working with assigned business areas to do annual and long range IT investment planning. Coordinates the Application Portfolio Management (APM) Process for the assigned business department to systematically review the functional and technical health of all business applications on an annual basis (entire portfolio is assessed over a 3 year rolling cycle). Outputs of the APM Process are feeders to the short and long term planning process.

 
qualifications:
Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 8 years of related business experience.

Work experience in addition to degree: 5-10 years of related experience in business and/or information technology systems analysis.

Job-specific knowledge, skills or abilities: Minimum of 8 years experience in workstation desktop and mobile technology support and troubleshooting. At least 5 years of experience participating in delivering IT projects.

Preferred Qualifications: Demonstrated strong analytical and communication skills. Ability to work effectively with customers, IT management and teammates. Facilitate meetings and provide direction to others. PMP Certification. Demonstrated ability to lead efforts across multiple business groups.

 
skills: Required Qualifications: Bachelor's degree in Computer Science, Engineering, or a related discipline. In lieu of a degree, 8 years of related business experience.

Work experience in addition to degree: 5-10 years of related experience in business and/or information technology systems analysis.

Job-specific knowledge, skills or abilities: Minimum of 8 years experience in workstation desktop and mobile technology support and troubleshooting. At least 5 years of experience participating in delivering IT projects.

Preferred Qualifications: Demonstrated strong analytical and communication skills. Ability to work effectively with customers, IT management and teammates. Facilitate meetings and provide direction to others. PMP Certification. Demonstrated ability to lead efforts across multiple business groups.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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