Application Support Analyst

  • location: Nashville, TN
  • type: Contract
  • salary: $15 - $18 per hour
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job description

Application Support Analyst

job summary:
Randstad Technologies is searching for an Application Support Analyst

Randstad Technologies Nashville, TN is currently looking for an Application Support Analyst to fill a long term contract with one of our clients downtown. Qualified candidates should have 1+ year of experience in application support/helpdesk environment. The position involves learning the applications and established procedures for support, responding to questions and issues as reported by multiple application users and recording issues on an incident tracking system in a timely manner. Candidates must have the ability to learn applications quickly and communicate clearly both to application users and team members for escalation cases. Our client has recently migrated from a third party and has taken applications in house; they are in need of analysts with a development background to ensure excellent customer service.

Required Skills:

  • Excellent Written and Verbal Communication
  • Understanding applications and support processes
  • General understanding of application development
Client has 37.5 Hr work week

 
location: Nashville, Tennessee
job type: Contract
salary: $15 - 18 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
The position involves learning the applications and established procedures for support, responding to questions and issues as reported by multiple application users and recording issues on an incident tracking system in a timely manner.

 
qualifications:
Qualified candidates should have 1+ year of experience in application support/helpdesk environment

 
skills: Required Skills:

  • Excellent Written and Verbal Communication
  • Understanding applications and support processes
  • General understanding of application development

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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