Trade Floor Support

  • location: Boston, MA
  • type: Contract
  • salary: $40 - $45 per hour
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job description

Trade Floor Support

job summary:
Our client is looking for a high-potential individual to join its Investment Systems team. The Investment Systems Division currently has a staff of approximately 200 and develops and maintains all software applications that support the Portfolio Management, Trading, Portfolio Accounting, and Custody operations of the client.

location: Boston, Massachusetts
job type: Contract
salary: $40 - 45 per hour
work hours: 9am to 5pm
education: Bachelors
The candidate will have primary responsibility for support of trading system applications and customers, including issue resolution, tracking and status reporting. They will monitor a high-volume Help Desk located on the trading floors to provide first-level support to users of investment and trading applications. They will work with users in trading, investments and back-office, as well as with systems professionals to investigate and solve system issues and participate in business analysis, requirements definition, and testing. This hands-on professional will be providing Level 1 production support. Level 1 support is required to be available on nights and weekends as needed and to be the on call contact on a monthly rotation.

· 5-7 years previous work experience.

· Bachelor's degree in Business, Finance, Economics, MIS, Computer Science or related field.

· Previous experience working with Investments and Investment Systems or knowledge of the trade workflow/processes.

· Demonstrated client relationship and analytical problem solving skills.

· Familiarity working with Vendors and Brokers.

skills: Desired Background:

· Previous experience/knowledge of Minerva, FIX protocol, eTrade and/or TransactTools TCM.

· Knowledge of 3 rd Party investment applications such as MarketAxess, MatLab, Eikon, and/or PrimeTrade.

· Previous use of Agile Jira - Kanban and Jira workflows.

· Familiarity with Putty, FileZilla and command prompts.

· Front Office experience a plus.

Other Requirements:

· Self-motivated and a strong team player.

· Process oriented, results oriented, customer service oriented and detail oriented.

· Solid organizational skills.

· Excellent interpersonal and communication skills.

· Outstanding problem solving and analytical skills.

· The ability to multi-task and to thrive in a fast-paced, deadline-oriented and solution-oriented environment.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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