ServiceNow Platform Engineer

  • location: Cincinnati, OH
  • type: Contract
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job description

ServiceNow Platform Engineer

job summary:
The ServiceNow cloud solution provides Service Management capabilities across the companies enterprise, including IT Service Management, Financial Services, Human Resources, Master Data Management, among other Intelligent Business Applications. The adoption is rapidly increasing, and new capabilities (i.e. leveraging AI) are being explored to drive automation.

There is a critical need to have strong ServiceNow domain expertise in the global ServiceNow Platform team to ensure the Platform is being used in a standard and consistent way across organizations and fully in line with ServiceNow's Best Practices.

 
location: Cincinnati, Ohio
job type: Contract
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
Responsibilities:

Working in a small global team which manages and governs the ServiceNow Platform. Have a passion to constantly learn the ServiceNow technology in and out and use that learning to drive improvements across the various business areas.

Responsibilities will include:

  • Platform Architecture & Design Standards: There is need for increased architecture and design oversight. General industry expertise and ServiceNow capability is rapidly improving, and we want to fully leverage this to drive value for the company.
  • Platform Landscape Management, which includes but is not limited to release upgrade strategy and execution, instance security and performance management as well as conducting compliance audits.
  • Demand Management and applications onboarding: Manage incoming requests for ServiceNow implementations by taking new use-cases through a defined engagement process, which includes architecture review, development partner onboarding and design/code review processes.
  • ServiceNow Consultancy: Be a "Go-To" person for the ServiceNow Platform. Also, the ServiceNow Platform Engineer will be a steering team member in the recently established ServiceNow CoE.
 
qualifications:
Required Skills:

  • Degree in Computer Science or Computer Engineering.
  • ServiceNow expert with 3+ years of experience in ServiceNow domain.
  • 3-5 years of experience in IT platforms, IT governance, or IT infrastructure.
  • Experience in one or more scripting languages such as PowerShell or JavaScript.
  • Strong verbal and written communication skills.
  • Highly disciplined and organized.
  • Can work independently with minimal oversight.
  • At least basic Project Management skills.
  • Basic to intermediate ITIL Processes Knowledge.
 
skills: Required Skills:

  • Degree in Computer Science or Computer Engineering.
  • ServiceNow expert with 3+ years of experience in ServiceNow domain.
  • 3-5 years of experience in IT platforms, IT governance, or IT infrastructure.
  • Experience in one or more scripting languages such as PowerShell or JavaScript.
  • Strong verbal and written communication skills.
  • Highly disciplined and organized.
  • Can work independently with minimal oversight.
  • At least basic Project Management skills.
  • Basic to intermediate ITIL Processes Knowledge.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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