Solutions Consultant

  • location: McKinney, TX
  • type: Temp to Perm
  • salary: $24 - $27 per hour
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job description

Solutions Consultant

job summary:
Position Overview:

Responsible for client software implementation, software set-ups, data reconciliation and imports, as well as site testing. Additionally, responsible for reviewing all benefit plan designs, eligibility rules, and client requirements to ensure a successful case/enrollment site set-up. Follows processes and adapts when necessary to meet customer demands.

 
location: McKinney, Texas
job type: Contract
salary: $24 - 27 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
Responsibilities:

§ Reviews all benefit plan designs, eligibility rules, and client requirements to ensure a successful case site setup and rollout.

§ Consistently maintains security and confidentiality of all client data per company policy and HIPAA requirements.

§ Accurately and timely develops case builds.

§ Accurately and timely performs EDI Set Up.

§ Produces EDI reports accurately and as directed.

§ Completes technical tasks using appropriate technical knowledge to ensure timely and accurate deliverables

§ Prioritize and manage multiple cases simultaneously so that client satisfaction is maintained.

§ Provides guidance to clients or service partners on integration strategies.

§ Effectively and promptly make last minute changes based on new information or last minute requests.

§ Communicates effectively and collaboratively with Client Advocates to obtain necessary information for effective case builds.

§ Accurately and timely manages client census.

§ Ensures clients and brokers utilize the system optimally through ongoing training and coaching.

§ Consistently and accurately tests all benefit plan designs, eligibility rules and client requirements to support high levels of customer satisfaction.

§ Participates in staff meetings, conference calls, and other meetings, as needed.

§ Performs other duties as required.

 
qualifications:
Education / Licensing Requirements:

Bachelor's degree preferred. Programming language experience preferred.

Experience Requirements:

  • 1-2 years' experience in health benefits and/or software, technical programs experience; JavaScript experience a plus.
 
skills: Education / Licensing Requirements:

Bachelor's degree preferred. Programming language experience preferred.

Experience Requirements:

  • 1-2 years' experience in health benefits and/or software, technical programs experience; JavaScript experience a plus.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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