Genesys Administrator

  • location: Phoenix, AZ
  • type: Contract
  • salary: $50 - $60 per hour
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job description

Genesys Administrator

job summary:
Randstad is looking for a Genesys Administrator in Phoenix, AZ

Contract: 9 months with contract renewal

Genesys Administrator:

  • Experience with installation and administration of Genesys Voice and Multimedia applications
  • Experience in administration of applications deployed on both Linux and Windows operating systems
  • Experience in maintaining and managing a large install base of Genesys applications like iWD, Outbound, GVP, Chat, SMS, Email, etc.
  • Experience with troubleshooting leveraging Genesys application logs
  • Should interface well with other support teams and create/maintain necessary maintenance documentation
  • Experience working with a hybrid call center environment with Avaya, Genesys, Verint and Audiocodes
 
location: Phoenix, Arizona
job type: Contract
salary: $50 - 60 per hour
work hours: 8am to 5pm
education: Bachelors
 
responsibilities:
  • Experience with installation and administration of Genesys Voice and Multimedia applications
  • Experience in administration of applications deployed on both Linux and Windows operating systems
  • Experience in maintaining and managing a large install base of Genesys applications like iWD, Outbound, GVP, Chat, SMS, Email, etc.
  • Experience with troubleshooting leveraging Genesys application logs
  • Should interface well with other support teams and create/maintain necessary maintenance documentation
  • Experience working with a hybrid call center environment with Avaya, Genesys, Verint and Audiocodes
 
qualifications:
  • Experience with installation and administration of Genesys Voice and Multimedia applications
  • Experience in administration of applications deployed on both Linux and Windows operating systems
  • Experience in maintaining and managing a large install base of Genesys applications like iWD, Outbound, GVP, Chat, SMS, Email, etc.
  • Experience with troubleshooting leveraging Genesys application logs
  • Should interface well with other support teams and create/maintain necessary maintenance documentation
  • Experience working with a hybrid call center environment with Avaya, Genesys, Verint and Audiocodes
 
skills:
  • Experience with installation and administration of Genesys Voice and Multimedia applications
  • Experience in administration of applications deployed on both Linux and Windows operating systems
  • Experience in maintaining and managing a large install base of Genesys applications like iWD, Outbound, GVP, Chat, SMS, Email, etc.
  • Experience with troubleshooting leveraging Genesys application logs
  • Should interface well with other support teams and create/maintain necessary maintenance documentation
  • Experience working with a hybrid call center environment with Avaya, Genesys, Verint and Audiocodes

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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