Sr. Desktop Support

  • location: Downers Grove, IL
  • type: Contract
  • salary: $23 - $25 per hour
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job description

Sr. Desktop Support

job summary:
Sr. Desktop Support- Contract

Job Description:

Our client in Western Suburbs of Chicago needs a Sr. Desktop Support to supplement their team.

 
location: Downers Grove, Illinois
job type: Contract
salary: $23 - 25 per hour
work hours: 8am to 5pm
education: Associates
 
responsibilities:
Responsibilities:

  • Be the onsite support requiring hands on troubleshooting of software and hardware on laptops and desktop computers.
  • Set up and configure new user work stations and upgrade existing equipment.
  • Know and understand all networking and telecomm systems.
  • LAN, Servers and Wi-Fi connectivity of the office will fall under your responsibility
  • Documentation of all steps and tickets are expected to be recorded in the client's ticketing system
  • Re-imaging, data migrations/restorations, and remote troubleshoot as needed.
 
qualifications:
Required Skills:

  • 6-8+ years of Deskside / Helpdesk environment
  • Working knowledge of infrastructure hardware components, hardware configurations, and have strong software experience.
  • Must be able to communicate technical issues to both technical and non-technical end users.
 
skills: Desired Skills:

  • 1-2 years telecomm support
  • Bachelor's degree
  • Technology Certification(i.e. MCSE)
  • CompTIA A+ certification a plus

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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