DevOps Architect

  • location: West Chester, PA
  • type: Permanent
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job description

DevOps Architect

job summary:
· Key focal point for vendor governance for one or more tower.

· Has deep understanding on the critical leading indicators that result in SLA or KPI adherence. Identifies and recommends needed changes in service levels. Approves SLA/RU accuracy.

· Provide thought leadership in helping develop technology and business strategy.

· Design technology roadmaps for presentation to senior IT leaders or business partners; May also be the presenter.

· Provide leadership and governance to problem-solving activities conducted by vendors, especially where the resolution may involve multiple vendors or internal groups.

· Provide input and design assistance during the implementation of technical designs and plans by the Supplier(s).

· Understand and can help lead the vendor through the complex interworking between technology stacks

 
location: West Chester, Pennsylvania
job type: Permanent
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
· Works on multiple highly complex and interdependent projects simultaneously. May lead (but not provide project management for) the most complex technical projects.

· May provide technical leadership or direction to the lead solutions engineer or the solutions engineer.

· Research of potential system solutions, including evaluating product and vendor products and services.

· Help vendor identify the root cause of, and recommends corrective actions in response to, system outages or performance issues. Identifies and may lead opportunities for continuous improvement.

· Collaborates with Supplier(s) and provides direction on change implementation plans.

· Works collaboratively with all IT functions.

 
qualifications:
Knowledge & Experience:

· Bachelor's Degree in Computer Science, Engineering and/or 9 or more years of professional IT work experience.

· Preferred minimum of 5 years of relevant work experience in the DevOps Field

· Multiple industry certifications preferred.

· Experience with automation/configuration management using Chef.

· Experience with AWS cloud, Docker, Kubernetes, etc.

· A strong background in Linux/Unix administration is essential

· Experience in Release Engineering required

· Full CI/CD pipeline experience

· Experience with Jenkins/JFrog Artifactory/Github

· Terraform and or CloudFormation Experience

 
skills: Required skills:

· Deep subject matter expertise in several technology stacks.

· Demonstrated experience working with a vendor in a managed services environment.

· Architecture Compliance setting

· SDLC; Project Management & IT Portfolio Management

· Change Management, Release Management, Incident Management, & Problem Management

· Disaster Recovery & Contingency Plan Review

· Supplier Management (per Tower domain)

· Supplier technical architecture requirements and technical architecture designs and plans

· Researching skills

· Collaboration - internal, external teams & business partners

· Business Acumen among LOBs (past, current, future goals, strategies and plans)

· Business relationship management

· Communication & Problem solving skills

· Performance management

· Demand and capacity management


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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