Cloud Operations Specialist/Engineer

  • location: Wayne, PA
  • type: Contract
  • salary: $50 - $55 per hour
easy apply

job description

Cloud Operations Specialist/Engineer

job summary:
The Cloud Operations Specialist/Engineer will have the opportunity to ensure the Availability & Resiliency of the client's Cloud Platform. Assess the reliability risk of the systems and drive improvements in the prevention, detection, and remediation of potential risk. Engage in Automation and creating real-time monitors to analyze the trend and Plan for future Infrastructure needs. Collaboration with Consumers and Engineering Team to ensure that application service level objectives are met.

 
location: Wayne, Pennsylvania
job type: Contract
salary: $50 - 55 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:
  • Job Description Summary:

    Cloud Operations Specialist/Engineer have the Opportunity to ensure the Availability & Resiliency of Vanguard Cloud Platform. Assess the reliability risk of the systems and drive improvements in the prevention, detection, and remediation of potential risk. Engage in Automation and creating real-time monitors to analyze the trend and Plan for future Infrastructure needs. Collaboration with Consumers and Engineering Team to ensure that application service level objectives are met.

    · Provides senior level Tier 2 operational services, including troubleshooting, diagnosing, and resolving

    · Cloud Platforms and its dependent Infrastructures and Tools Issues elevated from the Support Center and Technical Services groups.

    · Trains and mentors staff and Tier 1 staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff.? Assesses IT risks, dependencies, and conflicts.?

    · Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Recommends automated monitoring enhancements.

    · coordinates resolution activities with IT groups across systems and platforms (e.g., availability team), so they occur in sync. Communicates issue status.?

    · Answers the Tier 2 hot line and resolves complex issues. Reviews shift logs and turnover reports

    · Administers system activities (e.g., internet availability). Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. Participates in change management and related meetings to identify systems issues. Presents project initiatives and metrics. Creates ad hoc reports of significant system trends, including problem occurrences and responses.

    · Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures.?

    · Participates in special projects and performs other related duties as assigned.

    Qualification:

    · Minimum 5 years Tier 1 or 2 experience in technical specialty

    · Bachelor's Degree preferred or equivalent technical experience

    · Practical experience with maintaining and administering Pivotal Cloud Foundry/AWS

    Platforms or Equivalent Other Cloud Platforms
  • Deployment of applications and services into AWS using a variety of automation tools such as Cloud formation, Puppet and Cloud provider API's.
  • Working with application development teams using continuous delivery practices and toolsets, ie. Git, Jenkins, automated testing tools.
  • Experience in software development (Java)
  • Experienced in VMware vSphere / ESXi / ESX?
  • Understanding of monitoring/telemetry solutions (Splunk, ELK, Nagios, etc...) data ingestion and analysis
  • Understanding and application of at least one scripting language?(Shell, PHP, Python, etc)
  • Good knowledge of Linux/Unix system
  • Strong written and oral communication skills, including presentation skills and negotiation skills.
  • Strong analysis and problem solving skills.
 
qualifications:
  • Job Description Summary:

    Cloud Operations Specialist/Engineer have the Opportunity to ensure the Availability & Resiliency of Vanguard Cloud Platform. Assess the reliability risk of the systems and drive improvements in the prevention, detection, and remediation of potential risk. Engage in Automation and creating real-time monitors to analyze the trend and Plan for future Infrastructure needs. Collaboration with Consumers and Engineering Team to ensure that application service level objectives are met.

    · Provides senior level Tier 2 operational services, including troubleshooting, diagnosing, and resolving

    · Cloud Platforms and its dependent Infrastructures and Tools Issues elevated from the Support Center and Technical Services groups.

    · Trains and mentors staff and Tier 1 staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff.? Assesses IT risks, dependencies, and conflicts.?

    · Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Recommends automated monitoring enhancements.

    · coordinates resolution activities with IT groups across systems and platforms (e.g., availability team), so they occur in sync. Communicates issue status.?

    · Answers the Tier 2 hot line and resolves complex issues. Reviews shift logs and turnover reports

    · Administers system activities (e.g., internet availability). Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. Participates in change management and related meetings to identify systems issues. Presents project initiatives and metrics. Creates ad hoc reports of significant system trends, including problem occurrences and responses.

    · Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures.?

    · Participates in special projects and performs other related duties as assigned.

    Qualification:

    · Minimum 5 years Tier 1 or 2 experience in technical specialty

    · Bachelor's Degree preferred or equivalent technical experience

    · Practical experience with maintaining and administering Pivotal Cloud Foundry/AWS

    Platforms or Equivalent Other Cloud Platforms
  • Deployment of applications and services into AWS using a variety of automation tools such as Cloud formation, Puppet and Cloud provider API's.
  • Working with application development teams using continuous delivery practices and toolsets, ie. Git, Jenkins, automated testing tools.
  • Experience in software development (Java)
  • Experienced in VMware vSphere / ESXi / ESX?
  • Understanding of monitoring/telemetry solutions (Splunk, ELK, Nagios, etc...) data ingestion and analysis
  • Understanding and application of at least one scripting language?(Shell, PHP, Python, etc)
  • Good knowledge of Linux/Unix system
  • Strong written and oral communication skills, including presentation skills and negotiation skills.
  • Strong analysis and problem solving skills.
 
skills:
  • Job Description Summary:

    Cloud Operations Specialist/Engineer have the Opportunity to ensure the Availability & Resiliency of Vanguard Cloud Platform. Assess the reliability risk of the systems and drive improvements in the prevention, detection, and remediation of potential risk. Engage in Automation and creating real-time monitors to analyze the trend and Plan for future Infrastructure needs. Collaboration with Consumers and Engineering Team to ensure that application service level objectives are met.

    · Provides senior level Tier 2 operational services, including troubleshooting, diagnosing, and resolving

    · Cloud Platforms and its dependent Infrastructures and Tools Issues elevated from the Support Center and Technical Services groups.

    · Trains and mentors staff and Tier 1 staff on processes and releases. Troubleshoots and resolves complex issues elevated from staff.? Assesses IT risks, dependencies, and conflicts.?

    · Monitors and resolves automated system alerts and alarms that indicate system functions were not completed within established service levels. Recommends automated monitoring enhancements.

    · coordinates resolution activities with IT groups across systems and platforms (e.g., availability team), so they occur in sync. Communicates issue status.?

    · Answers the Tier 2 hot line and resolves complex issues. Reviews shift logs and turnover reports

    · Administers system activities (e.g., internet availability). Identifies performance issues and trends. Identifies opportunities to improve system and application performance, including automating manual system tasks. Participates in change management and related meetings to identify systems issues. Presents project initiatives and metrics. Creates ad hoc reports of significant system trends, including problem occurrences and responses.

    · Thoroughly understands and complies with IT policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels. Thoroughly understands and complies with Information Security policies and procedures.?

    · Participates in special projects and performs other related duties as assigned.

    Qualification:

    · Minimum 5 years Tier 1 or 2 experience in technical specialty

    · Bachelor's Degree preferred or equivalent technical experience

    · Practical experience with maintaining and administering Pivotal Cloud Foundry/AWS

    Platforms or Equivalent Other Cloud Platforms
  • Deployment of applications and services into AWS using a variety of automation tools such as Cloud formation, Puppet and Cloud provider API's.
  • Working with application development teams using continuous delivery practices and toolsets, ie. Git, Jenkins, automated testing tools.
  • Experience in software development (Java)
  • Experienced in VMware vSphere / ESXi / ESX?
  • Understanding of monitoring/telemetry solutions (Splunk, ELK, Nagios, etc...) data ingestion and analysis
  • Understanding and application of at least one scripting language?(Shell, PHP, Python, etc)
  • Good knowledge of Linux/Unix system
  • Strong written and oral communication skills, including presentation skills and negotiation skills.
  • Strong analysis and problem solving skills.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

easy apply

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs



    DevOps Engineer

  • location: Glen Mills, PA
  • job type: Permanent
  • salary: $120,000 - $140,000 per year
  • date posted: 9/12/2019